IT Helpdesk (Yogyakarta)

Job Descriptions:

• Handle user account system management.
• Monitoring, maintenance and repair IT assets.
• Serve as an escalation point for complex technical issues.
• Monitoring stock of IT assets.
• Ensure timely resolution of user requests and incidents.
• Maintain accurate documentation of support processes.
• Setup office network environtment & configuration.

Requirements:

• Bachelor’s degree in Information Technology or related field.
• Proven experience in IT support or help desk roles.
• Strong technical troubleshooting and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Experience with ticketing and remote support systems.
• Ability to manage multiple tasks and priorities.
• Strong organizational and documentation skills.
• Customer-focused mindset.
• Ability to work under pressure and meet deadlines.
• Willing to full

Work From Office (WFO). -

• Berpengalaman
• S1
• Tidak ada batasan usia
• Terima kandidat tanpa foto diri
• Provinsi sesuai penempatan kerja (Daerah Istimewa Yogyakarta)