IT Infrastructure Engineer - Business Projects
Summary
This role provides on-site IT infrastructure and end-user support for a clinical pharmacology site in Singapore. The engineer manages hardware, software, and network connectivity while leading site-level business and infrastructure projects.
- Monday - Friday
- Completion Bonus
- Buona Vista
Provide hands-on IT infrastructure and site operations support for a clinical pharmacology site in Singapore, ensuring reliable and secure IT services while supporting business and infrastructure projects.
Responsibilities:
- Provide hands-on support for end-user hardware, software, Microsoft 365, network connectivity and IT assets.
- Manage IT incidents and service requests through the ITSM platform, ensuring timely resolution and SLA compliance.
- Support device provisioning, employee IT onboarding, technology training and IT asset lifecycle management.
- Coordinate with regional and global IT teams, vendors and service providers to resolve infrastructure issues and support site technology initiatives.
- Act as the on-site IT lead for assigned projects, covering requirements gathering, infrastructure readiness, implementation, UAT, cutover and post-go-live support.
- Support infrastructure refresh, network and equipment deployment, change management and site-level technical activities.
- Track project risks, issues and deliverables while ensuring solutions comply with relevant IT, security and GxP requirements.
Requirements:
- Minimum Degree in IT, Computer Science or other related field
- Minimum 5 years of experience in IT Infrastructure support
- Hands-on experience with Windows 10/ 11 & MS 365
- Strong experience in Business Projects
Choek Wei Qi Joel | R1877109
Recruit Lync Pte Ltd | 22C1000