IT Infrastructure Lead - MCSE/MCSA
Description
Job Description:
We are having an opening for IT Infrastructure Lead Chennai India.
Role Summary:
The IT Infrastructure Lead is responsible for designing, managing, and supporting enterprise IT infrastructure across Microsoft 365, Active Directory, Exchange, multi-cloud platforms (OCI, AWS, Azure, GCP), and on-premise environments. The role ensures high availability, security, scalability, and alignment of IT architecture with business objectives while leading operations, support teams, and vendors.
Working Days: Monday - Friday
Job Timing: Day Shift
Position: IT Infrastructure Lead
Qualification: Bachelors degree in Computer Science, Information Management Systems, any relevant discipline
Number of post: 01
Location: Chennai, India
Job Type: Full Time
Gender: Male/Female
Interview process: Online
Salary: As per industry standards or as per current CTC
Professional Certifications: MCSE, MCSA, Azure Administrator, OCI Architect
Previous Work Experience: 15+ years in IT infrastructure and operations management
Key Responsibilities:
1. Enterprise Architecture & Strategy:
- Define and maintain enterprise IT architecture covering cloud, on-prem, network, security, and collaboration platforms.
- Design hybrid and multi-cloud architectures ensuring scalability, resilience, and cost optimization.
- Align IT architecture with business goals, compliance, and security standards.
- Create and maintain architecture diagrams, standards, and roadmaps.
2. Microsoft 365, Exchange & Identity Management:
- Lead administration and optimization of Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive).
- Manage Exchange Hybrid / On-Prem Exchange environments where applicable.
- Oversee Active Directory, Azure AD (Entra ID), Group Policies, and identity lifecycle management.
- Implement SSO, MFA, Conditional Access, and identity security best practices.
3. Multi-Cloud Platform Management:
- Architect, deploy, and manage workloads across OCI, AWS, Azure, and GCP.
- Evaluate cloud services, select appropriate platforms, and manage cloud governance models.
- Monitor cloud performance, availability, security, and cost (FinOps).
- Lead cloud migrations, DR strategies, and cloud-to-cloud integrations.
4. On-Prem Infrastructure & Operations Support:
- Oversee on-premise servers, virtualization, storage, backup, and data center operations.
- Ensure smooth integration between on-prem and cloud systems.
- Manage patching, performance tuning, capacity planning, and infrastructure upgrades.
- Define and test backup, DR, and business continuity plans.
5. Security, Compliance & Governance:
- Enforce IT security policies, access controls, and hardening standards across environments.
- Support compliance with organizational, regulatory, and industry frameworks.
- Coordinate security assessments, audits, and remediation activities.
- Implement monitoring, logging, and incident response procedures.
6. IT Operations & Service Management:
- Lead incident, problem, change, and capacity management activities.
- Ensure SLA adherence, system uptime, and service quality.
- Drive automation, standardization, and operational efficiency improvements.
- Prepare operational reports, KPIs, and executive summaries.
7. Team Leadership & Vendor Management:
- Lead and mentor IT operations, cloud, and support teams.
- Act as escalation point for critical incidents and outages.
- Manage vendors, MSPs, and cloud service providers.
- Review contracts, SLAs, and performance of external partners.
8. Documentation & Continuous Improvement:
- Maintain SOPs, runbooks, architecture documents, and operational guides.
- Identify opportunities for process improvement, automation, and modernization. Stay updated on emerging cloud, security, and infrastructure technologies. Mentor junior IT staff and provide support to end-users as needed. Generate reports on system and infrastructure performance, uptime, security incidents, and system enhancements. Develop & deliver key performance indicators (KPIs) to the IT management team. Prepare high-level executive reports to support management decision-making in infrastructure, support services, and project delivery.
Core Skills:
Technical Skills:
- Strong experience in Microsoft 365, Exchange, Active Directory, Azure AD.
- Hands-on experience with AWS, Azure, OCI, and GCP.
- Expertise in enterprise architecture and hybrid cloud design.
- Solid knowledge of on-prem infrastructure, virtualization, backup, and DR.
- Understanding of networking, security, and identity frameworks.
Leadership & Soft Skills:
- Strong stakeholder and vendor management skills.
- Ability to translate technical solutions into business impact.
- Excellent documentation and communication skills.
- Proven experience leading teams and handling escalations.
List of Subordinates:
- Senior System Administrator.
- System Administrator.
- Office 365 Administrator.
- IT Specialist.
Joining: Immediate
Role: Infrastructure Architect
Industry Type: IT Services & Consulting
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Infrastructure Services
Education: UG: Any Graduate
Key Skills: Azure, IT Infrastructure, Active Directory, Azure AD, AWS, MFA, SSO, IT Infrastructure Support, IT Infrastructure Lead, Microsoft 365, OneDrive, OCI, identity security, SLA adherence, Teams, Conditional Access, GCP, IT Infrastructure Management.