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UGX.AI

IT Infrastructure & Networking Engineer

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Description

We're looking for a proactive and hands-on IT Infrastructure and Networking Engineer to manage and support the organization's IT infrastructure, networking systems, and connectivity across office and client environments. The ideal candidate should have strong troubleshooting abilities, a solid understanding of networking fundamentals, and experience handling day-to-day IT operations.


Responsibilities:

  • Configure, manage, and maintain networking devices, including routers, switches, firewalls, and access points.
  • Monitor network, server, and internet performance to ensure high availability and uptime.
  • Troubleshoot network, hardware, connectivity, and system-related issues efficiently.
  • Manage and support LAN/WAN infrastructure and internal IT systems.
  • Assist in setting up and maintaining IT infrastructure across office and client locations.
  • Ensure system security, backup management, and basic access control practices.
  • Coordinate with vendors and internal teams for hardware/software support and issue resolution.
  • Maintain documentation for network configurations, assets, and troubleshooting procedures.


Requirements:

  • 1-3 years of Strong understanding of networking concepts, TCP/IP, DNS, DHCP, VPN, VLANs, etc.
  • Hands-on experience with routers, switches, firewalls, and Wi-Fi infrastructure.
  • Basic knowledge of server administration and system management.
  • Familiarity with Windows/Linux operating systems and IT support processes.
  • Strong troubleshooting and problem-solving capabilities.
  • Good communication and coordination skills.


Good to Have:

  • Bachelor's degree in Computer Science, IT, Electronics, or a related field.
  • Certifications such as CCNA, Network+, or equivalent are a plus.
  • Experience supporting multi-location infrastructure environments is preferred.

Skills

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See also

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