IT Infrastructure Operations Lead

Job Responsibilities

• Lead end-to-end IT technical delivery, ensuring infrastructure and security services consistently meet performance and availability standards.
• Promote and implement ITIL best practices across Incident, Change, and Problem Management processes.
• Oversee infrastructure and security-related projects, providing technical guidance to ensure timely delivery within defined scope.
• Advocate a user-focused approach to IT services, ensuring technical solutions enhance overall user experience and operational efficiency.
• Manage, mentor, and develop a team of engineers across Network, System, and Cyber domains, fostering accountability and continuous improvement.

Job Requirements

• Possess Minimum Bachelor Degree in Cybersecurity, Computer Science or related fields.
• At least 4 years of working experience in IT Service Management and Technical Delivery.
• Minimum 1 year of experience in a supervisory role is preferred.
• ITIL Certification is preferred

Working location at the north-east of Singapore.

This role requires individual to clear CAT 1 due to the nature of the project.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on apply now or send your updated resume to berlyn.lum@peopleprofilers.com

Berlyn Lum Miao Yu

Registration Number: R1766577

EA License Number: 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705