IT Infrastructure Ops Lead
About the Role
Our client is a well-established technology company operating mission-critical SaaS platforms across global, multi-region production environments. As the
Infrastructure Operations Lead
, you will serve as the senior technical authority accountable for all infrastructure operations across international markets, owning the operating model, governance, reliability outcomes, and capability development end-to-end. This is a high-impact leadership role that combines strategic direction with hands-on technical engagement — ideal for a seasoned infrastructure leader who thrives in complex, cross-functional environments and wants to shape infrastructure capability at scale.
Key Responsibilities
- Own the end-to-end Infrastructure Operations capability, including service boundaries, operating standards, governance frameworks, and the multi-year infrastructure roadmap across internal, regional, and partner teams
- Define and govern infrastructure architecture, deployment patterns, lifecycle roadmaps, and modernisation priorities across virtualised, cloud, and customer-hosted environments — ensuring platforms remain secure, resilient, and operationally sustainable
- Lead major infrastructure incidents and cross-domain diagnostics; drive root-cause analysis and systemic remediation through to sustained closure
- Identify material infrastructure risks proactively and provide structured recommendations, evidence-based options, and accountable ownership plans to technical and management stakeholders
- Establish engineering standards, configuration baselines, change controls, and operational validation requirements; drive infrastructure-as-code, version-controlled configuration, and progressively automated operational patterns
- Build organisational infrastructure capability through coaching, technical reviews, reusable standards, and knowledge transfer — converting person-dependent practices into sustainable, team-owned capability
- Represent infrastructure operations in architecture, security, risk, and delivery forums, influencing Product Engineering, Cyber Security, Project Delivery, regional operations, and vendors through technical credibility
- Drive standardisation and technical-debt reduction while balancing reliability, regional constraints, scalability, and cost across cloud, compute, networking, and shared infrastructure services
Requirements
- 10+ years of experience in production infrastructure engineering, platform engineering, or infrastructure operations, with demonstrated ownership of business-critical environments
- Proven track record leading an infrastructure domain or technical capability across complex, multi-region or global environments, including defining operating models, governance frameworks, and lifecycle roadmaps
- Strong practical experience with public cloud infrastructure (Azure, AWS, or GCP) and virtualised environments, alongside solid foundations in operating systems, networking, resilience, security controls, and lifecycle management
- Hands-on experience with automation tooling such as scripting languages, infrastructure-as-code (e.g. Terraform, Ansible), or configuration-management frameworks (experience with PowerShell, Python, Bash, or Git-based workflows is a bonus)
- Demonstrated ability to assess infrastructure architecture for deployment supportability, operational risk, and production readiness, and to influence cross-functional stakeholders and vendors without direct line authority
- Experience with enterprise-grade capabilities such as PKI, certificate management, DNS, firewall, WAF, observability platforms, or cloud image management (is a bonus)
If you are passionate about technology and meet the above requirements, please don't hesitate to apply. Please note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.
Dada Consultants Pte Ltd
Website: www.dadaconsultants.com
EA License No.: 18S9037
Business Registration Number: 201735941W