IT Infrastructure & Support Manager
Summary
Manages corporate IT at HBS, a sports host-broadcast company based in Paris: leads the end-user support team and owns infrastructure, systems, and workplace technology, driving secure service delivery and continuous improvement for a global organization. Requires 7+ years in IT infrastructure/support, team leadership, and fluent English and French, with international travel.
Host Broadcast Services (HBS) is a leading, independent host broadcast specialist, dedicated to helping international sports federations, organising committees, and rights holders deliver their events to a global audience. We provide world-class broadcast solutions for some of the world’s biggest sporting events, including the prestigious FIFA World Cup™, ensuring broadcasters worldwide can offer fans a unique and engaging viewing experience.
Headquartered in Zug, Switzerland, and as part of the Infront Sports & Media group, HBS offers the full spectrum of host broadcast operations and services — combining technological innovation with deep industry expertise to set the benchmark in live sports broadcasting.
🌍 We're Hiring: IT Infrastructure & Support Manager - join the team that keep our global departments connected and supported.
📍 Paris, France - willing and able to travel internationally
💬 Fluent in English and French.
📅 CDI - start asap
We're looking for an experienced IT Infrastructure & Support Manager to take ownership of corporate IT operations within a global sports broadcasting company. Reporting to the Head of IT, you'll lead infrastructure and end-user support activities, ensuring our systems, services, and workplace technology remain secure, reliable, and effective for teams working across multiple international locations. This role combines operational leadership with continuous improvement. You'll work closely with business stakeholders and technology partners, lead and develop the support team, and help shape a modern, secure, and efficient IT environment that supports both day-to-day business operations and major international projects.
Key responsibilities
- Lead the delivery and continuous improvement of corporate IT services
- Manage and develop a high-performing support function
- Drive operational excellence across infrastructure, systems, and workplace technology
- Contribute to technology, security, and service improvement initiatives
- Support business projects and collaborate with teams across the organisation
What we're looking for
- 7+ years' experience in IT infrastructure and support environments
- Bachelor's degree or equivalent in Information Technology or a related field.
- Broad technical knowledge across modern enterprise technologies
- Experience leading teams and managing IT service delivery
- Strong communication and stakeholder management skills.
- Strong problem-solving and organisational skills
- A practical, collaborative, and service-oriented approach
- Fluent in English and French.
- Available to travel within France and Europe, with occasional international travel.
HBS is committed to creating an inclusive and diverse workplace. We welcome applications from all qualified candidates and will provide reasonable adjustments to support candidates with disabilities or specific needs throughout the recruitment process.
We thrive on delivering world-class broadcast solutions for major international events. We’re always looking for exceptional individuals who demonstrate:
Strong Communication Skills – Fluent in English, able to navigate an international environment with clarity and professionalism.
Confident & Adaptable Team Players – Thriving in fast-paced, live event settings, where collaboration is key to success.
Technical Excellence & Organisation – Structured, detail-oriented, and proficient in the tools needed to keep operations seamless.
Who is HBS?
You’ve probably watched a football game at some point in your life. Well, if it was a World Cup match, it was likely filmed and produced by the HBS (Host Broadcast Services) team. We are involved in the production of the following events: FIFA World Cup 26™, FIFA Women’s World Cup 2027™, Men’s Rugby World Cup 2027 Australia.
Find out more at
Due to the high volume of applications, we may not be able to respond individually to every candidate, but we will do our best to get back to you regarding next steps. Thank you for your interest in joining HBS.
Skills
As published by greenhouse · 12 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (6)
- Preferred First Name
- LinkedIn Profile optional
- Website optional
- What are your salary expectations for this role?
- When are you available/how long is your notice period?
- If you were referred or saw this through a specific person or source, please provide their name or the platform name: optional
Pick from a list (5)
- Do you have the right to work in the country where this role is based?
- Do you require sponsorship to work in the country where this role is based?
- Have you worked at HBS before?
- How did you first hear about this opportunity? optional
- Consent to the Processing of Personal Data
Written answers (1)
- Why do you want to work for HBS?