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D-ploy

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IT Infrastructure Support Specialist (Melbourne, On-site)

D-ploy is an IT and Engineering solutions company with offices throughout the EMEA region including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA.

We are proud to offer our customers innovative and superior services and solutions. By building relationships and trusted partnerships within the IT community, we optimize our clients’ IT productivity and contribute to the success and value of their business.

We are looking for committed, flexible, and solution-oriented individuals who would like to be part of a dynamically growing and international organization. We focus on creating value where IT matters. Join us!

Note: This is a full-time, temporary 2-month onsite project.

Tasks and Responsibilities

  • Coordinate rack & stack activities including installation of servers, storage, and network equipment
  • Coordinate and oversee structured cabling activities including vendor coordination and quality assurance
  • Perform installation, configuration, and validation of physical IT infrastructure components
  • Support setup and configuration of servers, switches, firewalls, and related infrastructure equipment
  • Configure network devices through serial console connections when required
  • Monitor installation progress and ensure alignment with project timelines and quality standards
  • Maintain accurate technical documentation including rack layouts, cabling maps, and validation records
  • Prepare weekly progress reports and final implementation documentation
  • Ensure compliance with GxP standards
  • Collaborate closely with local and global IT infrastructure teams throughout the project lifecycle
  • Support troubleshooting and resolution of infrastructure-related technical issues on-site
  • Ensure proper labeling, documentation, and handover of implemented infrastructure to local IT operations

Requirements

  • Completed IT education or comparable technical qualification
  • Minimum 3 years of experience in IT infrastructure support, system administration, or datacenter environments
  • Hands-on experience with rack & stack activities, structured cabling, and datacenter setup
  • Experience with VMware, Windows Server, Dell, and Aruba infrastructure technologies preferred
  • Basic understanding of network infrastructure including switches, firewalls, and SD-WAN technologies
  • Experience configuring network equipment via serial console
  • Good understanding of infrastructure documentation and implementation standards
  • Experience working in regulated or GxP-controlled environments is an advantage
  • Strong troubleshooting, coordination, and organizational skills
  • Ability to work independently and proactively in a fast-paced project environment
  • Service-oriented mindset with strong communication skills
  • Experience working with international and multicultural teams
  • Fluency in English (written and spoken) required
  • Availability for full on-site assignment in Melbourne
  • Candidates may be required to provide a criminal record certificate not older than three months

Benefits

  • Wide range of activities, tasks, and projects
  • Vouchers (birthday voucher, wedding and newborn gifts)
  • Fishing for Friends program – our employee referral program
  • Opportunities for professional development and career advancement
  • Friendly and international work environment
  • Company-sponsored events

Is IT in your DNA?

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What this application asks

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First name, Last name, Email, Address, Phone, Resume, Summary, Experience, Education, Cover letter, Date of Birth (DD/MM/YYYY), Nationality, Citizenship, Language skills & ability level, Do you have a residence permit (in the country you are applying to), Are you eligible to work in the country of application (valid until), Do you have a valid freelance registration/business license?, Your current or last job role, Your current or last employer, Reason for leaving, Please indicate contact details of at least two valid available persons for reference (manager, supervisor or customer)* *** Please be aware that we WILL proactively contact these references as the process develops. If this is a problem, or a concern please make this clear to us***, Expected hourly rate or salary (please specify the currency), Notice period, Desired future roles, Willingness to travel (yes/no/to what extent)

  • My application is voluntary. I consent I have provided the information of this application to be used for processing for potential employment. The authorization given by completing this form entitles D-ploy Group and it`s entities within and outside of the EU / EEA, to store and process my data, limited to Business Use and under observation of any local legislative regulation on Data Privacy. * yes / no
  • I understand that part of the evaluation process is a background check which may contain, but is not limited to references, screening or criminal record. * yes / no

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