IT Infrastructure & System Administrator - M365 / Network / System

Salary: $5,000 – $6,000 per month

Responsibilities:

• MS 365 Administrator

  • Administer Microsoft Entra ID, Exchange Online, teams and sharepoint

  • Manage users accounts, licenses, access permissions and MFA

  • Support onboarding, offboarding and account lifecycle management

  • Review Privileged access and 365 security alerts

  • Maintain MS 365 configuration and operational documentation

• Network & Firewall Management

  • Network & Firewall Management, manage firewalls, switches, Wi-Fi and network, Review daily alert and network documentations

  • Coordinate with ISPs and vendors for network incidents.

  • Monitor network availability and performance

• IT Security & Endpoint Management

  • Review daily security dashboard sna endpoint protection alerts.

  • ManageEngine Endpoint central

  • Monitor patch compliance and end point health

  • Investigate initial security alerts and escalate incidents

  • Maintain IT asset inventory and security compliance records

• IT operations & Documentation

  • Maintain infrastructure inventory and network diagrams.

  • Manage IT tickets and vendor support.

  • Prepare weekly IT operational reports.

  • Support IT infrastructure project and improvements.

• User onboarding & IT training

  • Prepare accounts, devices and access for new employees

  • Access revocation

  • Conduct IT onboarding security awareness training

  • Explain AUP, MFA and company IT procedures

Requirements:

• Diploma in IT related

• 5 years+ working experience in infrastructure and end user support. Call Center support experience is a plus, meaning understanding various call centre systems.

• Technical Skills:

  • Microsoft 365 administrator hands on experience are mandatory.

  • Network knowledge, experience with Pal Alto firewall setup, e.g VPN, SSO

  • Endpoint Management & Security

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref10(at)trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary

• Expected salary

• Notice period

• Reason for leaving

We regret only shortlisted candidates will be notified.

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