IT Infrastructure Team Lead
Summary
Lead and line-manage a small team of IT infrastructure engineers at MASS, owning technical delivery of secure IT systems for UK defence/MoD customers from the St Neots office. Day to day mixes 3rd line escalation, system design and integration, and team coaching, built on Windows Server/Client, Active Directory, networking, and VMware/Hyper-V.
Salary: £55,000 - 65,000 per year
Requirements:- Current UK Security Check (SC) clearance
- Experience delivering IT infrastructure within the UK defence sector, including supporting or working within MoD environments
- Strong experience with Windows Server, Windows Client, Active Directory and core domain services
- Good knowledge of networking, including firewalls, routers and switches
- Experience with virtualisation technologies such as VMware and/or Hyper-V
- Strong infrastructure troubleshooting and 3rd line support capability
- Experience with system design, integration and implementation
- Experience leading, mentoring or providing technical direction to other engineers
- Strong customer and stakeholder management skills
- Ability to prioritise technical work and make sound decisions around risk, security and delivery
- Willingness and eligibility to undertake Developed Vetting (DV) longer-term
- Formal line management experience
- Direct experience working with MoD customers and stakeholders
- Experience supporting air-gapped, restricted or highly secure networks
- Current or previous DV clearance
- Knowledge of Secure by Design principles
- Project or technical delivery management experience
- Lead, line manage and develop a small team of IT Infrastructure Engineers.
- Take ownership of technical delivery across customer projects and services.
- Plan and prioritise activity against risk, resource and customer requirements.
- Lead the resolution of complex infrastructure, hardware, software and networking issues.
- Provide technical escalation and 3rd line support.
- Support the design, integration, implementation and maintenance of secure IT systems.
- Monitor and maintain critical systems and networks.
- Contribute to system design and solution architecture.
- Maintain clear technical, support and procedural documentation.
- Coach and mentor engineers, sharing good engineering practice across the team.
- Active Directory
- Hardware
- Hyper-V
- Support
- Security
- VMware
- Windows
- DevOps
More:
We are MASS, an independent global technology company trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With our heritage in defence, we deliver robust solutions to sectors where security expertise is essential, working in partnership with customers through skilled technical experts to provide tailored, agile and resilient solutions. The role is based from our St Neots office and includes regular travel to UK customer sites, with occasional overseas travel and periods away from home depending on project requirements. We offer a salary of £55,000 - £65,000 DOE, 25 days annual leave including up to 3 days for December shut-down, the option to buy or sell up to 5 days of annual leave, two pension schemes, private medical and dental insurance with discounts for additional family members, life assurance up to 4x salary, save schemes, an electric/hybrid car leasing scheme, cycle to work scheme, retail discounts, continuous professional development support, and an annual wellness allowance. Wellbeing is at the core of our culture, and we support our people through mental health first aiders, an employee assistance programme, and a friendly, inclusive workplace where everyone is valued and can make an impact.
last updated 38 week of 2026