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delan-associates-inc

Open 24d

IT Instructional Design Specialist

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Summary

Delan Associates is hiring an IT Instructional Design Specialist in Brooklyn to create instructor-led, virtual, and eLearning training for public benefits systems. The role blends business analysis, documentation, and stakeholder collaboration using tools like Absorb, Articulate Storyline/Rise, and Microsoft Office.

Required Skills

A minimum of 3 years of experience with the following skill sets:

·Business Analysis - experience translating business requirements into functional outputs

·Instructional Design / Training Development – Experience developing training materials (ILT, VILT, eLearning)

·Systems Knowledge (Public Benefits or Similar) – Understanding of system-based workflows

·Communication & Documentation Skills – Strong writing and documentation abilities

·Stakeholder Collaboration - Experience working with SMEs and cross-functional teams

·Technical Skills - Microsoft Office Suite (PowerPoint, Word, Excel), Absorb or similar, eLearning tools (Articulate Storyline/Rise – preferred)

Desired Skills (Years of Experience: 2)

  • Experience with SNAP and Cash Assistance programs
  • Familiarity with HRA systems (SEAMS, WMS, POS)
  • Experience with training QA processes and content validation
  • Knowledge of adult learning principles
  • Experience working in a government or public sector environment
  • Familiarity with tools such as Smartsheet, Canva, Vyond

Skills

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