IT Integration Support Tech
Role Overview
Mister Car Wash is seeking an IT Integration Support Tech to join their Headquarters team. The role delivers technical support and infrastructure setup for new store locations and ongoing operations. The IT Integration Support Technician works closely with internal teams and vendors to perform hardware installations, provide troubleshooting assistance, and maintain documentation related to IT integrations.
What You Will Do
The IT Integration Support Tech will support installation and configuration of hardware, assist in coordination with vendors, participate in validation of equipment functionality, resolve common hardware and network issues, document technical issues and resolutions, and escalate unresolved challenges.
Why It Might Be a Fit
The ideal candidate will have strong foundational skills in network and device support, a customer-first mindset, and the ability to adapt in dynamic field environments. The role requires 3+ years of experience in IT support, field service, or hardware integration roles, direct experience with POS systems, network equipment, and vendor coordination, and strong proficiency with Microsoft Office and remote support tools.
Requirements
- High school diploma or GED
- Bachelor's degree in Information Technology or a related field, or equivalent experience
- 3+ years in IT support, field service, or hardware integration roles
- Direct experience with POS systems, network equipment, and vendor coordination
- CompTIA A +/CompTIA Data Sys/CompTIA Network + or Comparable
Benefits
- Medical
- Vision
- Dental
- PTO
- 401k
- Free Unlimited Wash Club Membership
- On-site Fitness Gym and Bike Share
- Employee Game Room and Lounge