IT Intern
Summary
Assist with IT security training, incident documentation, and general IT support for a direct-to-consumer sleep brand in Frankfurt.
We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
What you'll do:
- You will support the planning and execution of IT security awareness and training campaigns across the company.
- You will assist in investigating and documenting security threats such as phishing attempts, policy violations, or access issues.
- You will collect, organize, and maintain evidence related to security incidents, training completion, governance controls, and audit requirements.
- You will track and report on training progress, incident trends, open governance actions, and recurring operational IT topics.
- You will support compliance-related activities, audits, and risk assessments under supervision.
- You will assist with general IT support tasks, including handling tickets and helping employees with access, tools, and basic troubleshooting.
- You will support office IT operations in Frankfurt, including onboarding/offboarding support, device preparation, and maintaining IT asset documentation.
- You will coordinate with internal teams and vendors to ensure smooth resolution of IT issues and follow-ups when escalations are needed.
Who we're looking for:
- You are currently pursuing a degree in Information Security, IT, Computer Science, or a related field.
- You have a basic understanding of cybersecurity and IT governance concepts.
- You have strong organizational skills, with high attention to detail and documentation quality.
- You have good written and verbal communication skills.
- You are able to handle sensitive and confidential information responsibly.
- You are proficient with common productivity tools such as Excel, PowerPoint, and documentation tools.
- You are proactive, eager to learn, and comfortable supporting both security/governance work and day-to-day IT topics.
What we offer:
- A combination of personal and company growth to accelerate your career and help you reach your goals
- The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team
- Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA
- Employee discount on Emma products for yourself, friends and family
- Access to German classes
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.