IT Intern
Organization Overview
Focus Point Partners is an independent nonprofit providing in-house HR, IT, data/SIS, legal, facilities, food service, health compliance, school counseling, and communications support to charter schools and youth-serving nonprofits across California. We take on the complex back-office work so school and nonprofit leaders can stay focused on students, families, and community. Join a mission-driven team where your work directly supports the organizations serving your community.
The Team Member we are searching for
The ideal IT Intern believes in, and is passionate about the mission and commitments of Focus Point Partners and exhibits this through their leadership, reflection, execution of school culture, and collaboration to ensure student success. Under the direct supervision of the IT Technician, the IT Intern will be providing basic technical support for local staff, users, and maintain onsite computer equipment. The IT Intern will also assist the IT Technician as needed with inventory, helpdesk, moving computer equipment, and overall daily tasks at the job site.
What you will need to accomplish:
- Provide staff and users with basic assistance solving computer related problems, such as malfunctions and program problems
- Determine causes of operating errors and report them to the IT Technician
- Assist in Maintaining student computer fleet
- Assist with helpdesk tickets and tasks
- Assist in updating IT assets in inventory
- Report any networking anomalies or issues to the IT Computer Technician
- Perform other duties as assigned