IT Intern - Onsite

Summary:

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This internship offers hands-on experience in a professional environment and the opportunity to work on a variety of technology projects. You will gain real-world exposure to troubleshooting, systems administration, and technical support, while assisting with the day-to-day IT operations such as help-desk ticket items.

Key Responsibilities:

• Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment
• Support user account management tasks including password resets and access permissions
• Help monitor and maintain IT systems, including backups, updates, and security protocols
• Document IT procedures, FAQs, and troubleshooting steps
• Participate in IT projects, such as system upgrades, software deployments, or network enhancements
• Stay up to date with IT best practices and emerging technologies
• Provide support to ticket resolution, including hardware, software, and network troubleshooting
• Other tasks as assigned.

Supervisory Responsibilities:

None