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Support the IT team with the day-to-day activities or projects. To support technical assistance, system maintenance, and hardware/software troubleshooting. The role also includes helping design digital media content for social media, websites, and marketing materials.
● Assist with designing visual content for digital media, including social media graphics, website elements, advertisements, brochures, and more.
● Assist in providing technical support to employees for hardware, software, and network-related issues.
● Perform routine maintenance tasks, such as system updates, backups, and database validation.
● Troubleshoot and resolve technical issues (hardware/software).
● Assist in the setup, confi guration, and installation of computer systems and peripheral devices.
● Document troubleshooting processes, technical procedures, and system confi gurations.
● Assist with software deployments and updates across the organization.
● Help with maintaining IT inventory and tracking equipment.
● Participate in projects related to IT infrastructure and operations.