IT & Maintenance Support Administrator

Job Description Providing technical IT support alongside the IT Manager and administrative support to the Chief Engineer, to ensure the efficient running of both departments. Acting as the first point of contact for IT faults across all departments, diagnosing and resolving desktop, laptop, printer, mobile device and peripheral issues, spanning both software and hardware. Monitoring and managing IT ticket requests to ensure they are actioned in a timely manner. Creating and administering user a…