IT Manager

1. IT Strategy & Leadership

• Define and execute the corporate IT roadmap aligned with long-term business objectives and digital transformation priorities.
• Translate business requirements into practical system architecture, technology investments, and implementation plans.
• Evaluate emerging technologies, including AI, automation, cloud, and enterprise platforms.
• Manage IT budgets, vendors, projects, risks, and technology investments based on business value and ROI.
• Lead and develop a lean, technically capable IT team.

2. Hands-on Technical Leadership

• Actively participate in technical analysis, troubleshooting, architecture design, and problem resolution rather than relying solely on vendors or team members.
• Diagnose complex issues across applications, databases, infrastructure, networks, and system integrations.
• Review technical designs, source code, SQL, APIs, system logs, and infrastructure configurations when required.
• Provide technical direction and make critical decisions during system outages, integration failures, security incidents, and major projects.

3. SAP ERP Management & Optimization

• Lead the operation, support, optimization, and future development of the SAP ERP environment.
• Understand integration across major SAP business processes and core modules such as SD, MM, PP, FI/CO, QM, and related functions.
• Lead SAP upgrades, system integrations, interface development, and continuous process improvement.
• Troubleshoot SAP-related integration and data issues with internal teams and external consultants.
• Ensure SAP architecture supports integration with other enterprise platforms.

4. Enterprise Application Development & System Architecture

• Lead the architecture, development, integration, and maintenance of internal enterprise applications.
• Possess practical development experience using ASP.NET, C#, Visual Studio, and MS SQL Server.
• Be capable of reviewing, troubleshooting, and modifying application code when required.
• Design and review database structures, queries, stored procedures, and system interfaces.
• Design and implement REST APIs / Web APIs and system-to-system integrations.
• Establish development standards covering source control, testing, deployment, documentation, security, and change management.
• Evaluate whether solutions should be developed internally, outsourced, or implemented through commercial platforms.

5. MES / WMS / QMS & Manufacturing Systems

• Lead or actively participate in the implementation and integration of MES, WMS, and QMS.
• Understand manufacturing processes and the data flow between shop-floor systems and SAP.
• Work closely with Production, Quality, Warehouse, Planning, Finance, and other business functions to translate operational requirements into system solutions.
• Troubleshoot interface, master-data, transaction, and integration issues across manufacturing systems.

6. Infrastructure & Virtualization

• Oversee and maintain enterprise IT infrastructure while retaining sufficient hands-on capability to troubleshoot critical issues.
• Manage or provide technical oversight for main servers.
• Plan infrastructure capacity, lifecycle upgrades, high availability, and performance optimization.

7. Cybersecurity & Business Continuity

• Develop and maintain the company's cybersecurity architecture, policies, controls, and incident-response capabilities.
• Lead technical investigation and response during cybersecurity incidents.
• Develop and regularly validate Disaster Recovery (DR) and Business Continuity (BCP) plans.
• Ensure IT controls support applicable corporate, customer, and regulatory compliance requirements.