IT Manager

Hired candidates will have the following opportunities:

• Competitive salary based on relevant skills and work experience

• Hybrid work set-up

• Career development opportunities for high potential and top performing employees

QUALIFICATIONS:

• Graduate of a Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business, or a related discipline.

• With at least five (5) years of relevant experience in Information Technology project management, including leading cross-functional teams and delivering enterprise systems, software, infrastructure, integration, or digital transformation projects.

• Experience in project budgeting, vendor management, risk management, stakeholder engagement, and project reporting.

• Knowledge of predictive, Agile, and hybrid project management methodologies.

• Project Management Professional (PMP), Projects in Controlled Environments (PRINCE2), or relevant Agile certification is an advantage but not required.

DUTIES AND RESPONSIBILITIES:

1. Project Planning and Execution

• Develops and maintains integrated project plans covering scope, schedule, budget, resources, milestones, dependencies, and quality standards.

• Leads project kick-off meetings and coordinates with Project Teams, Business Analysts, Subject Matter Experts, and Process Owners to establish objectives, deliverables, and acceptance criteria.

• Monitors project performance against approved plans and implements recovery actions to address delays, risks, and deviations.
  

2. Project Governance and Risk Management

• Ensures compliance with approved project management standards, company policies, and Information Technology governance requirements.

• Maintains project risk, issue, assumption, and dependency registers and coordinates appropriate mitigation measures.

• Evaluates proposed project changes, assesses their impact, and secures approval from authorized personnel before modifying approved project baselines.
  

3. Stakeholder and Resource Management

• Coordinates with internal departments, technical teams, vendors, consultants, and service providers to ensure timely project delivery.

• Manages project resource requirements and coordinates with functional managers to resolve competing priorities and resource constraints.

• Provides project updates, recommendations, and escalations to the Senior IT Manager and relevant stakeholders.
  

4. Budgeting and Financial Management

• Develops project budget estimates and forecasts in coordination with relevant teams and authorized personnel.

• Monitors project expenditures, commitments, cost forecasts, and budget variances, and recommends corrective actions.

• Coordinates vendor cost evaluations and commercial negotiations with Procurement and authorized contract owners.
  

5. Technology Implementation and Systems Integration

• Coordinates end-to-end technology implementation and systems integration across business, software development, infrastructure, technical support, and vendor teams.

• Facilitates architecture reviews, integration testing, quality assurance, security checks, User Acceptance Testing (UAT), and deployment readiness assessments with designated technical and business owners.

• Ensures project deliverables meet approved requirements and coordinates formal acceptance and turnover to operational support teams.
  

6. Performance Monitoring and Reporting

• Prepares project dashboards and consolidated status reports covering milestones, progress, costs, risks, issues, and deliverables.

• Monitors project performance against approved scope, schedule, budget, quality standards, and acceptance criteria.

• Maintains accurate project documentation and coordinates corrective actions, escalating significant deviations and decisions requiring management approval.
  

7. Change Management and Continuous Improvement

• Coordinates change management, user communications, training, and adoption activities with Process Owners and affected departments.

• Facilitates post-implementation support, issue resolution, knowledge transfer, and transition to operational support.

• Leads lessons-learned reviews and recommends improvements to project management processes, governance, tools, and reporting.
  

8. Project Closure and General

• Ensures documented project acceptance, operational readiness, and proper handover of project documentation, support requirements, and outstanding items.

• Aligns assigned projects with approved Information Technology priorities and business objectives.

• Provides timely updates to the Senior IT Manager and performs other related tasks as assigned.
  

FUNCTIONAL / TECHNICAL COMPETENCIES:

• Proficient in project planning, integrated scheduling, monitoring, and change control.

• Knowledgeable in project budgeting, cost forecasting, financial management, and risk mitigation.

• Skilled in stakeholder communication, vendor management, cross-functional team leadership, and conflict resolution.

• Familiar with predictive, Agile, and hybrid project management methodologies.

• Knowledgeable in enterprise systems, systems integration, cybersecurity, and Information Technology infrastructure.

• Capable of preparing project dashboards, facilitating stakeholder decisions, and managing project documentation, testing, deployment, and operational handover.

• Strong analytical, problem-solving, decision-making, and continuous improvement skills.