IT Manager
About the role
Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To deliver a truly first-class service, we need an IT Manager capable of installing new systems, boosting security, and setting exceptional standards. While making sure our teams have all the tools and resources, they need to make a difference, right at their fingertips.
Key responsibilities
Being our primary contact for servicing our computer hardware, making sure systems are installed properly and working efficiently and regularly reporting back to the GM, Director of Finance and Business Support and Area IT Leader
Keeping up to date with all our approved systems and technology – from LAN to POS
Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals
Passing on your expertise to the hotel team by running knowledge sharing and training sessions
Safeguarding our IT infrastructure against cyberthreats
About you
Diploma or Vocational Certificate in Computer Science or IT or related field
4 years' related experience with computer set-up and troubleshooting
Working knowledge of networks, operating systems, and databases
Strong analytical and problem-solving skills
Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
Great communication skills
You'll be a team player, proactive, responsible, hardworking, and able to work under pressure
About us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.