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Grosswell Ltd

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IT Manager

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Description

(a member company of Bonds Group of Companies)
Website: http://www.bondsgroup.com/

A well-established real estate, hospitality, and logistics group with a diversified global portfolio—comprising residential, commercial, and hotel properties, as well as warehousing facilities and multi-site operations—invites high-caliber applicants to apply for the following position:

Responsibilities:

· IT Plans & Project Management – Formulate and report to senior management on IT roadmaps, prepare project specifications, monitor cost-effectiveness, and deliver ROI/performance reports on specific technology projects.

· Cross-Departmental IT Integration – Lead and execute IT integration projects across various business units; streamline cross-departmental data flow and automate business workflows to enhance overall operational efficiency.

· System Enhancement & Cybersecurity Compliance – Advise senior management on IT system improvements, initiating advanced technologies like AI productivity tools, process automation, cloud adoption, or configuration changes; formulate and enforce advanced IT policies, Zero-Trust cybersecurity standards, and disaster recovery procedures while ensuring all IT-related operations comply with relevant regulatory standards and remain fully up to date.

· Network, Server & Cloud Maintenance – Perform network, system, and cloud infrastructure monitoring to ensure service availability and performance. Maintain administrative records, review system event logs, manage user accounts and email services using Microsoft Entra ID / Active Directory, handle cloud provisioning, and maintain both on-premise and cloud server environments.

· IT Equipment, Systems Maintenance & Vendor Management – Evaluate IT products and cloud services, manage software licenses, seek quotations, conduct price/performance comparisons, and negotiate service contracts; coordinate with external contractors and vendors to maintain the Group's IT equipment and operational platforms, including general network infrastructure, hospitality systems, and logistics or enterprise systems.

· Software Maintenance, Integration & Automation – Ensure smooth installation, patch management, and integration of enterprise software; utilize APIs and workflow automation to streamline operational data flow.

· Daily Operation & End-User Support – Oversee daily IT operations and provide hands-on, proactive technical troubleshooting for the Group—covering hardware/software deployment, endpoint security, cloud backups, file and print sharing, and user workstations—while also delivering effective audio-visual setup and technical support for LED TV wall system, tele-conferences, video-conferences, and hybrid corporate events as needed.

· Digital Platforms & Website Maintenance – Assist in building, managing, and securing the Group’s various corporate and operational websites.

· Special Assignments – Undertake ad hoc or special technology initiatives assigned by senior management from time to time.

Requirements:

· Holder of University Degree or above in Information Technology, Computer Science, Information Systems, or equivalent;

· 5 to 10 years of solid IT experience, with at least 3 years in a supervisory or managerial position;

· Strong vendor management, contract negotiation, and project management skills, with professional qualifications such as PMP, ITIL, or CISA being highly preferred;

· Solid experience or hands-on knowledge in major MIS & ERP systems (e.g., SAP, Oracle, NetSuite, or Microsoft Dynamics) and enterprise operational solutions (e.g., PMS, POS, FMS, HRMS, WMS, TMS, and RFID);

· Proven track record in cross-departmental IT systems integration, system revamps, and workflow automation;

· Practical experience in Cloud/Hybrid platforms (Microsoft 365 / Azure / AWS), network security, and advanced directory tools (Entra ID / Active Directory);

· Excellent hands-on problem-solving skills with a strong willingness to support internal staff in daily technical troubleshooting;

· Energetic, agile, and proactive mindset, with a strong passion for driving advanced technology initiatives and providing innovative ideas;

· Strong leadership, supervisory, communication, presentation, and interpersonal skills to collaborate effectively with diverse business teams; and

· Fluent in both written and spoken English and Chinese (Cantonese and Mandarin).



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