IT Manager – Group IT Governance, ERP & Infrastructure

Salary: RM 5,500 – RM 8,000 per month

We are seeking an experienced, hands-on IT professional to join our team as IT Manager – Group IT Governance, ERP & Infrastructure, based in Johor Bahru. The ideal candidate will have a strong background in IT governance, ERP implementation and IT infrastructure management, with the ability to translate business requirements from Finance, HR and Operations into practical system solutions. The candidate will be responsible for setting up Group-level IT policies, leading the Group ERP implementation and its ongoing maintenance, and overseeing IT network and Helpdesk services, including the outsourced IT vendor supporting 100+ users across 8 countries.

In addition, the candidate will act as the company-side project lead for the ERP rollout across the Group’s entities, working closely with Finance, HR and project teams, and managing implementation partners to deliver on time and within budget. This role offers an exciting opportunity for someone eager to build the Group’s IT governance foundation, strengthen cybersecurity and compliance across multiple jurisdictions, and grow a lean, high-performing IT function.

Responsibilities

• IT Governance – establish and roll out Group-level IT policies, standards and procedures covering information security, data protection, access control and IT asset management across all entities.

• ERP Implementation & Maintenance – lead the Group ERP implementation and rollout from requirements to go-live and hypercare, and own ongoing system maintenance, enhancements and user support.

• IT Network & Helpdesk – oversee the Group’s network, infrastructure and Helpdesk services, including management of the outsourced IT vendor for IT Infra and Helpdesk support of 100+ users across 8 countries.

• IT Budget & Vendors – prepare the annual Group IT budget, and manage IT vendors, contracts and software licenses for cost-effectiveness.

• Engage business stakeholders to identify continuous improvement and value-added opportunities.

Requirements

• Degree in Computer Science, Information Technology, Information Systems or equivalent.

• Min 7–10 years of IT working experience, including at least 3 years in a supervisory or managerial role, preferably in a multi-entity or regional group.

• Proven experience in at least one full-cycle ERP implementation (end-user or vendor side) and 2+ years of post go-live ERP support (e.g. SAGE Intacct, Deltek Vantagepoint, XERO, etc).

• Experience in developing and enforcing IT policies, and supporting IT audits, ISO 27001 or IT general controls (ITGC) reviews.

• Strong working knowledge of the MS 365 environment, including Intune and Defender, and of network infrastructure (Fortinet firewall, VPN, LAN/WAN).

• Certifications such as ITIL 4 Foundation, PMP/ PRINCE2, CCNA or Microsoft (e.g. MS-102, AZ-104) would be a plus. Experience in architecture, engineering, construction or other project-based businesses is an advantage.

• Good command of written and spoken English and Bahasa Malaysia. Willing to travel to Singapore Head Office at least 3 times per month.