IT Manager ( Healthcare)
About the role
This role involves developing and implementing IT strategies, policies, procedures, and annual work plans aligned with the Group's business objectives. You will ensure the availability, reliability, security, and performance of IT systems and infrastructure to support uninterrupted business operations, and manage healthcare and business applications including Hospital Information Systems (HIS), Electronic Medical Records (EMR), Laboratory Information Systems (LIS), clinic systems, pharmacy systems, and other business applications.
Key responsibilities
Develop and implement IT strategies, policies, procedures, and annual work plans aligned with the Group's business objectives
Ensure the availability, reliability, security, and performance of IT systems and infrastructure to support uninterrupted business operations
Manage and oversee healthcare and business applications, including Hospital Information Systems (HIS), Electronic Medical Records (EMR), Laboratory Information Systems (LIS), clinic systems, pharmacy systems, and other business applications
Lead IT projects, system implementations, upgrades, integrations, and digital transformation initiatives
Establish and implement IT security policies, access controls, data protection, backup, disaster recovery, and business continuity procedures
Manage IT budgets, procurement planning, technology investment, vendor relationships, and Service Level Agreements (SLA)
Lead, supervise, and develop the IT team while ensuring effective IT support and timely resolution of technical issues
Coordinate with Management, Department Heads, Hospital/Clinic Management, and other business units to identify technology requirements and deliver effective IT solutions
Monitor IT performance, risks, incidents, and project progress, and provide regular reports and recommendations to Management
Identify opportunities for system improvement, automation, integration, and technology optimization to improve operational efficiency
About you
Bachelor's Degree (S1) in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field
Minimum 5 years of professional experience in IT, with at least 2 years in managerial position
Proven professional experience working in a Hospital or Clinic with strong leadership
Experience managing healthcare information systems, preferably including HIS, EMR, LIS, clinic management systems, or other healthcare-related applications
Experience managing IT operations across multiple locations or branches is preferred
Proven ability to lead IT teams, manage multiple projects, and coordinate effectively with cross-functional stakeholders
Able to work independently, manage multiple priorities, and provide both strategic direction and hands-on technical support when required
Willing to support business operations and IT requirements across the Group's hospitals, clinics, pharmacies, and Corporate Office
Available to do monthly business trip