IT Manager

Salary: £50,000 - 57,000 per year Requirements: Previous experience as an IT Service Delivery Manager, Service Delivery Manager, or Technical Service Manager. Managed Service Provider (MSP) experience is essential. Strong Managed Print Services (MPS) background. Proven experience leading Service Delivery or Technical Support teams. Strong knowledge of IT Service Delivery, IT Support, SLAs, KPIs, and customer service. Experience supporting commercial/private sector clients. Excellent leadership,…