IT Manager II
Posted Updated
Description
GENERAL PURPOSE
The Identity and Access Management (IAM) Manager will lead IAM engineering functions and serve as a subject matter expert in cybersecurity innovation, solutions, and processes within the IAM domain. This highly visible role requires deep technical expertise and the ability to drive change across a complex and evolving environment. The IAM Manager will collaborate closely with cross-functional teams and key business stakeholders to design, implement, and optimize secure access solutions aligned with enterprise needs.
ESSENTIAL FUNCTIONS
- Solid understanding and knowledge of Identity and Access Management (IAM) concepts, tools, technologies, processes, and industry trends.
- Experience with IAM technologies and platforms such as Okta, Saviynt, Netskope, CyberArk, and Microsoft Azure.
- Experience with web application security platforms, Single Sign-On (SSO), authentication, authorization, federation technologies, SAML, OAuth, and OpenID Connect.
- Experience with identity governance and administration (IGA), user provisioning, self-service request and approval workflows, and privileged access management (PAM).
- Experience architecting, designing, and implementing IAM infrastructure, as well as leading or participating in ongoing support and service delivery activities.
- Strong conceptual and practical understanding of IT infrastructure design, technologies, products, and services.
- Knowledge of networking protocols, operating systems, databases, encryption technologies, and related infrastructure components.
ESSENTIAL FUNCTIONS (cont.)
COMPETENCIES
Building Effective Teams
Developing Talent
Collaboration
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
Manages Conflict
Business Acumen
Plans, Aligns & Prioritizes
Organizational Agility
Motivating Others
Decision Quality
Dealing with Ambiguity
Integrity & Trust
QUALIFICATIONS & SPECIAL SKILLS REQUIRED
- Minimum 8-10 years of progressive IT and/or IT Security experience.
- Minimum 5 years in a supervisory position managing security-related staff and projects.
- Expertise in managing a technical team.
- Demonstrated ability to manage staff remotely across multiple time zones.
- Demonstrated ability to anticipate and handle critical situations, negotiate solutions, resolve conflicts, and drive projects to completion.
- Demonstrated ability to execute basic financial analysis, such as ROI.
- Technically competent and able to supervise internal programmers, analysts, consultants, and external vendor resources.
- Professional Characteristics/Motivators:
- Outstanding verbal and written communication skills and strong listening skills.
- Ability to articulate issues, build consensus around recommendations, and define next steps.
- Team-oriented while able to work independently.
- Customer-focused.
- Highly organized and detail-oriented.
- Solid understanding and knowledge of Identity and Access Management (IAM) concepts, tools, technologies, processes, and industry trends.
- Experience with IAM technologies and platforms such as Okta, Saviynt, Netskope, CyberArk, and Azure.
- Experience with web application security platforms, Single Sign-On (SSO), authentication, authorization, federation technologies, SAML, OAuth, and OpenID Connect.
- Experience with identity management and governance, provisioning, self-service request and approval workflows, and privileged access management.
- Experience architecting, designing, and building IAM infrastructure, and leading or participating in day-to-day support and delivery activities.
- Strong conceptual and practical understanding of IT infrastructure designs, technologies, products, and services.
- Knowledge of networking protocols, operating systems, databases, encryption, and other related technologies.
EDUCATION / CERTIFICATIONS
- Undergraduate degree in Information Systems, Computer Science, or a related technical discipline; graduate degree preferred.
PHYSICAL REQUIREMENTS
Job requires ability to work in an office environment, primarily on a computer
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc
Consistent timeliness and regular attendance
Vision requirements: Ability to see information in print and/or electronically
Some travel may be required
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback
However, this role can perform duties effectively using a combination of in-office and remote work
SUPERVISORY RESPONSIBILITIES
Manager I
Security Engineer I / II / III