IT Manager (Infrastructure) / Staff MES Engineer
IT MANAGER – INFRASTRUCTURE & OPERATIONS
Key Responsibilities
IT Operations
Manage daily IT operations supporting manufacturing and business activities.
Ensure IT infrastructure, systems and user services remain reliable, secure and responsive.
Oversee incident resolution, service performance and infrastructure availability.
Accountable for operational stability, IT service performance and timely issue resolution.
Infrastructure & Technology Support
Manage IT infrastructure including servers, networks, storage, end-user computing, communication systems and related technology services.
Ensure infrastructure capacity, availability and performance support manufacturing and business requirements.
Coordinate infrastructure troubleshooting and technical escalation.
Support enterprise systems and manufacturing applications from an infrastructure perspective.
Accountable for infrastructure availability, system performance and service reliability.
IT Projects & System Improvements
Lead infrastructure upgrades, technology refreshes, system enhancements and assigned IT projects.
Coordinate implementation, testing, migration and deployment activities.
Evaluate technology solutions and recommend improvements to strengthen reliability and operational efficiency.
Accountable for successful project execution, infrastructure improvements and operational effectiveness.
Cybersecurity, Risk & Compliance
Manage IT security controls, infrastructure security, access management, backup, disaster recovery and business continuity activities.
Ensure compliance with company policies, customer requirements, audits and technology standards.
Coordinate cybersecurity assessments, remediation and risk mitigation activities.
Accountable for cybersecurity readiness, compliance, audit readiness and IT operational risk.
Vendor, Asset & License Management
Manage IT vendors, infrastructure service providers, hardware assets and software licensing.
Monitor vendor performance and service delivery.
Maintain proper IT asset lifecycle management and inventory controls.
Support IT budgeting, procurement and cost optimization.
Accountable for vendor performance, asset control, licensing compliance and resource utilization.
Leadership & Team Development
Lead, supervise and develop IT Engineers, Executives and technical support personnel.
Establish priorities, allocate resources and monitor team performance.
Develop technical competencies through coaching, knowledge sharing and continuous learning.
Promote teamwork, accountability and responsive customer support.
Accountable for team performance, capability development and operational readiness.
Business Partnership
Work closely with Production, Engineering, Quality, Finance, HR and other functions to understand technology requirements.
Provide practical IT solutions supporting business and manufacturing operations.
Support operational excellence, customer requirements and continuous improvement initiatives.
Accountable for stakeholder satisfaction, cross-functional collaboration and business support.
Requirements – IT Manager
Education
Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Information Systems or related discipline.
Professional certifications in infrastructure, networking, cloud, cybersecurity or IT service management are an advantage.
Experience
Minimum 8–10 years of relevant IT experience, preferably within manufacturing.
Minimum 3–5 years in a leadership or supervisory capacity is preferred.
Strong experience managing IT infrastructure and operational support environments.
Experience within semiconductor, electronics, EMS or advanced manufacturing environments is an advantage.
STAFF MES ENGINEER
Key Responsibilities
Manufacturing Execution System (MES)
Provide technical ownership and direction for MES architecture, administration, enhancement and optimization.
Ensure MES solutions remain reliable, secure, scalable and integrated with manufacturing requirements.
Establish MES technical standards and system design guidelines.
Lead investigation and resolution of complex MES issues affecting manufacturing operations.
Accountable for MES technical architecture, system performance, reliability and long-term sustainability.
Manufacturing Systems & Integration
Lead integration between MES, manufacturing equipment, ERP, automation systems, databases and enterprise applications.
Define technical standards for equipment connectivity, APIs, middleware and manufacturing data exchange.
Drive standardization and simplification of manufacturing system integrations.
Evaluate system dependencies, interfaces and technical risks.
Accountable for manufacturing system integration architecture and technical effectiveness.
Application Support & Projects
Lead major MES implementations, upgrades, migrations and enhancement initiatives.
Perform technical design reviews, troubleshooting and root cause analysis.
Provide technical guidance for system deployment, vendor solutions and implementation activities.
Identify and mitigate technical risks throughout project execution.
Accountable for technical solution quality and successful delivery of MES initiatives.
Manufacturing Data, Security & Compliance
Establish governance for manufacturing master data, production traceability, user access and system security.
Ensure systems comply with company policies, cybersecurity requirements and applicable audit requirements.
Ensure manufacturing data integrity, availability and traceability.
Support manufacturing system audits and technical assessments.
Accountable for MES data integrity, traceability, governance and technical compliance.
Digital Manufacturing & Innovation
Support and drive MES, Smart Manufacturing and Industry 4.0 technology roadmap initiatives.
Evaluate emerging manufacturing technologies and digital solutions.
Lead proof-of-concept activities and technical evaluations.
Identify opportunities for automation, digitalization and productivity improvement.
Accountable for manufacturing digital technology advancement and solution scalability.
Technical Leadership
Serve as a senior technical subject matter expert for MES and manufacturing systems.
Establish technical standards, engineering practices and troubleshooting methodologies.
Lead technical and architecture reviews for major manufacturing system changes.
Mentor MES Engineers and other technical team members.
Promote knowledge sharing and technical capability development.
Accountable for technical standards, engineering capability and knowledge transfer.
Business Partnership
Partner with Production, Engineering, Quality, Automation, IT and other business functions.
Translate manufacturing requirements into practical and scalable technical solutions.
Provide technical recommendations for system improvements and technology investments.
Act as an escalation point for complex manufacturing system issues.
Accountable for stakeholder confidence and alignment between manufacturing and technology solutions.
Requirements – Staff MES Engineer
Education
Bachelor's Degree in Information Technology, Computer Engineering, Software Engineering, Industrial Engineering, Manufacturing Engineering or related discipline.
Experience
Minimum 10–12 years of relevant MES, Manufacturing Systems, Manufacturing IT/OT or automation experience.
Strong experience implementing or supporting MES platforms and manufacturing system integration.
Experience leading technically complex MES projects, migrations, integrations or manufacturing digitalization initiatives.
Experience within semiconductor, EMS or advanced manufacturing is preferred.