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IT Manager

Discussion
  • Manage IT infrastructure, systems and technology operations
  • Ensure the availability, performance and security of critical fintech systems
  • Manage cloud infrastructure, servers, networks, databases and related IT environments
  • Coordinate with software engineers and external technology providers
  • Oversee integrations with banks, payment providers, APIs and other third-party systems
  • Establish backup, disaster recovery and business continuity procedures
  • Implement IT security policies, access controls and system monitoring
  • Work closely with the CISO on cybersecurity, vulnerability management and incident response
  • Manage user access, authentication and privileged-access procedures
  • Monitor system performance, uptime and technical incidents
  • Establish IT policies, documentation, procedures and internal controls
  • Manage technology vendors, licenses, infrastructure contracts and IT budgets
  • Support the deployment and maintenance of mobile app & digital wallet platform
  • Coordinate with Operations, Compliance and Finance to ensure technology supports regulatory and operational requirements
  • Participate in technology risk assessments and internal/external IT audits
  • 5+ years of relevant IT experience, preferably within fintech, banking, payments or financial services
  • Previous experience managing IT infrastructure or technology operations
  • Strong understanding of cloud infrastructure, networking, databases and system administration
  • Knowledge of cybersecurity principles and IT security controls
  • Experience with APIs and third-party system integrations
  • Understanding of backup, disaster recovery and business continuity
  • Familiarity with high-availability and business-critical systems
  • Strong vendor and project management capabilities
  • Excellent troubleshooting and problem-solving skills
  • Ability to work effectively with software engineering and cybersecurity teams
  • Strong documentation and process-building capabilities
  • Arabic & English required; French is a plus

Send us your CV with the title: IT Manager to: hr@totalrecruitments.com

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