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Rakuten Securities Hong Kong Limited

IT Manager

Posted Updated
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Position Summary:

Seeking a hands-on IT Manager to oversee our IT infrastructure and operations. In this role, you will be responsible for the end-to-end management of our server and network environment, ensuring it remains robust, secure, and compliant with the regulatory requirements of an SFC Type 3 licensed firm. You will lead infrastructure projects and manage vendor relationships to support our business growth.


Key Responsibilities:

  • Infrastructure Management: Take full ownership of the company’s IT infrastructure, including servers, network equipment (Firewalls, Load Balancers), and data center operations.

  • System Administration & Security: Maintain and secure core systems, including Active Directory, VMware, and SQL environments. Ensure information security policies are strictly followed.

  • Project Leadership: Manage IT-related projects, including infrastructure deployment, hardware upgrades, and the implementation of third-party systems such as IVRS and Salesforce.

  • Regulatory Compliance: Ensure all IT systems and infrastructure designs meet the system risk management requirements defined by the SFC.

  • Vendor & 3rd Party Management: Serve as the primary point of contact for IT vendors, managing service delivery, procurement, and technical support to ensure business continuity.

  • Network Engineering: Conduct ongoing research and engineering to optimize network performance and security posture.

  • Flexibility: Willingness to provide support for critical system maintenance or emergency incidents outside of standard business hours when necessary.


Ideal Candidate Profile:

  • Education: Degree holder in IT, Computer Science, or a related field.

  • Experience: 5+ years of relevant IT experience, with a proven background in the Financial or FX industry.

  • Technical Skills:

    • Hardware/Network: Proficiency in Dell/HP hardware, Firewall configuration, Web Servers, and Load Balancing.

    • Systems: Deep experience with Windows Server, Active Directory, VMware, and SQL.

    • Platforms: Knowledge of Salesforce and IVRS maintenance.

  • Regulatory Knowledge: Familiarity with IT compliance and security standards within the financial sector.

  • Core Competencies:

    • Strong ability to work independently and manage multiple projects under pressure.

    • Proactive, self-disciplined, and detail-oriented.

    • Strong communication skills to liaise with vendors and internal stakeholders.

  • Language: Fluent in English and Chinese (Cantonese/Mandarin)

Benefits

  • RSHK presents an enticing opportunity with a 5-day workweek and an attractive remuneration package.

  • Your dedication and hard work will be rewarded with a competitive basic salary, performance bonuses, and comprehensive benefits such as medical coverage. We value your professional growth and offer on-the-job training to enhance your skills and knowledge.

  • Join our team and embark on a rewarding career where work-life balance, financial rewards, and personal development are prioritized. Take the next step and seize this exceptional opportunity at RSHK.


Skills

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