IT Manager - Recurring Revenue Delivery

Required Qualifications:

• Experience in software development or application delivery, including prior experience directly managing people. Experience leading a team of 8 or more, or multiple teams, is preferred.

• Previous experience managing project initiatives and a portfolio of work across multiple IT and business organizations.

• Proven experience managing and developing people to their full potential through hiring, coaching, mentoring, performance management, and servant leadership.

• Experience managing a budget or forecast, including contractor and vendor relationships.

• Experience owning production support and operations for business-critical applications, including incident management and service levels.

• Excellent communication skills (written, verbal, and presentation) for both technical and non-technical audiences, including senior leaders and executives.

• Ability to influence and align stakeholders without direct authority, and to negotiate priorities and trade-offs.

• Ability to think creatively and recognize and encourage creativity in others.

• Opinionated but you appreciate an environment where feedback is freely given, and your ideas are challenged.

• Comfortable leading and mentoring a cross functional team.

• In depth understanding and passion for excellence in the WWT Core Values.

• Solid understanding of Agile principles and experience leading teams through the software delivery lifecycle.

• Self-motivated with the ability to work independently with minimal supervision.

• Passionate about software development and delivering large and/or complex solutions in an iterative process.

• Strong understanding of AI Native Engineering and experience with delivering software using tools like Windsurf, GitHub Copilot, Claude Code, or others.

• Experience with AI platforms like Microsoft Copilot, Glean, Claude, or ChatGPT.

• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their AI services is a plus.
• Bachelor’s degree, preferably in computer science or Management Information Systems; A combination of education, training and experience may be considered in lieu of a degree.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $126,800 to $190,200 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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