IT Manager
About the role:
The ICT Manager will be responsible for planning, managing, controlling, and supervising the company's ICT infrastructure and services, ensuring reliable, secure, and efficient technology operations across the company.
Jobdesc:
Manage and supervise network infrastructure, internet connectivity, telecommunications, VPN, and network security.
Oversee servers and virtualization environments such as VMware and Microsoft Hyper-V, as well as NAS systems.
Manage Microsoft 365, Azure AD (Microsoft Entra ID), Intune, SharePoint, Teams, and Power Platform.
Maintain and troubleshoot Cisco networking, FortiGate firewalls, P2P/P2MP radio communication, and multiple internet links, including routing, failover, and bandwidth management.
Support and manage ERP systems, particularly Microsoft Dynamics 365 Business Central, including manufacturing related applications.
Ensure ICT security and compliance with Group Company policies and standards.
Handle ICT incidents, technical support, infrastructure maintenance, asset management, and server room operations.
Coordinate with internal users, vendors, and service providers for ICT projects and technical services.
Lead and develop the ICT team, ensuring effective performance and continuous capability development.
Requirement:
Bachelor’s Degree (S1) in Computer Science, Information Technology, Informatics Engineering, or a related field.
Minimum 3 years of experience as an ICT/IT Manager, preferably within the agricultural, plantation, palm oil, or mill/manufacturing industry.
Strong experience in managing ICT infrastructure, networks, servers, telecommunications, and IT security.
Hands-on technical and troubleshooting capabilities.
Experience managing ICT operations in a remote or geographically distributed environment is an advantage.
Proficient in English (speaking, writing, listening) is highly preferable.
Technical Competencies:
ICT Network Monitoring and Management
Internet Multi-Link Management
VPN and Network Connectivity
Radio IP – Point-to-Point and Point-to-Multipoint
Cisco Switches and Routers
Fortigate Firewall and Network Security
PABX
Radio Communication / HT, preferably Icom and Motorola
Server Management
Server Virtualization – VMware and Microsoft Hyper-V
NAS / Storage Management, preferably Synology
Application Installation and Configuration
Antivirus and Endpoint Security (Microsoft Defender end point)
Email Systems (Microsoft Exchange)
Microsoft Office / Office Products
File Server Management
ERP Development and Administration
ERP Management for Manufacturing / Mill Operation
Microsoft 365 (Sharepoint, PowerApps)