IT Network Engineer
Summary
Onsite 3rd-line Network Engineer in Central London supporting a global IT infrastructure: monitoring systems, troubleshooting complex network issues, and delivering network projects using Cisco, Meraki, firewalls, and SD-WAN, with an on-call rota and domestic/overseas travel. Requires CCNA-level certification and 3+ years in IT support.
Salary: £46,000 - 83,000 per year
Requirements:- We require a CCNA-level certification.
- We require at least 3 years of experience in an IT support role.
- We need a strong understanding of routing, switching, firewalls, SD-WAN, and associated protocols such as BGP and OSPF.
- It is desirable that you have hands-on experience with multiple vendors, including Cisco and Meraki (firewalls, APs, and switches).
- It is desirable that you have experience working within the ServiceNow framework.
- It is desirable that you have knowledge of and practical application of ITIL processes.
- We require a willingness to travel domestically and overseas.
- We provide exceptional 3rd line support to our global infrastructure network.
- We deliver a variety of network projects within tight timeframes.
- We proactively monitor IT systems and take preventative measures to reduce system downtime.
- We troubleshoot and resolve complex network issues.
- We test business applications, network, and server performance, provide performance statistics and reports, and develop strategies to maintain and improve core infrastructure.
- We work with Project Management to deliver site deployments and moves.
- We adhere to all IT security policies and help enforce and monitor compliance.
- We participate in an on-call rota and carry out regular weekend network maintenance.
- We undertake additional ad hoc duties as required to support the business.
- Cisco
- Support
- ITIL
- Network
- Security
- ServiceNow
More:
We are a highly skilled Infrastructure team based in London, working on a permanent Network Engineer position within the IT sector. The role offers a salary of 65,000 to 70,000 per annum and a working pattern of 37.5 hours per week between 08:00 and 18:00, Monday to Friday. You will join a global environment supporting network operations, with an on-call rota of one week in every four and the expectation of both domestic and overseas travel.
last updated 36 week of 2026