IT Network Manager (Alabang) | Onsite
Work Setup: Onsite (Alabang)
Work Schedule: Primary support for US Business Hours with 24x7 support coverage; Onsite - 5 Days a Week
Education & Experience:
- Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a related field.
- At least 10 years of overall experience in network operations, with strong exposure to enterprise environments.
- Proven experience in team leadership or people management roles.
Mandatory Certifications:
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
Key Responsibilities:
Team & Stakeholder Management
- Lead, mentor, and manage a team of network engineers supporting Cisco network infrastructure.
- Provide technical guidance, performance oversight, and escalation support.
- Manage ongoing engagement with internal teams, external vendors, and client stakeholders.
- Ensure high service quality, SLA adherence, and effective issue resolution.
Network Operations & Technical Leadership
- Oversee configuration, troubleshooting, and maintenance of enterprise network infrastructure.
- Strong hands-on knowledge of Cisco routing and switching.
- Experience with installation, configuration, and support of: Cisco ASA, Cisco Firepower, IPS, Routers & Switches, and Cisco AnyConnect
- Working knowledge and experience with Proxy infrastructure and Checkpoint firewall management.
Security Compliance & Audit Management
- Own and manage internal, external, and client-driven audits.
- Ensure continuous network security and compliance through: Security patch management, IOS upgrades, Audit log reviews, Access control enforcement, and Maintenance of network security standards and guidelines
Network Performance & Reporting
- Assess and monitor network performance against business requirements.
- Prepare and present network performance, capacity, and availability reports.
- Drive network planning activities, including: Capacity planning, Hardware/software upgrades, Technology refresh and replacement strategies
ITIL Process & Operational Governance
- Ensure adherence to ITIL best practices, including: Incident Management, Change Management, Capacity Management, Vendor Management
- Oversee and participate in disaster recovery (DR) operations and testing.
Benefits:
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
As published by workable
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