IT & Office Administration Support
Salary: Rp 5.500.000 – Rp 7.500.000 per month
ABOUT THE ROLE
PT Cipta Orion Metal is looking for a hands-on IT & Office Admin Support to support daily IT operations and general office administration.
KEY RESPONSIBILITIES
IT Support
Provide daily support for laptops, desktops, printers, scanners, office telephones, Wi-Fi and other IT equipment.
Install, configure, troubleshoot and maintain Windows, Microsoft Office, email, Google Drive and company applications/software.
Assist with employee accounts, passwords, access permissions, device setup, and IT onboarding/offboarding.
Monitor network connectivity across office and factory areas.
Maintain accurate IT asset, software-license, warranty, repair and equipment-handover records.
Perform routine maintenance, software updates, backups and basic information-security checks.
Document technical issues, system configurations, troubleshooting history and IT procedures.
Coordinate with internet, software, hardware and equipment vendors.
Support IT equipment procurement, comparison, installation and maintenance.
Escalate complex or security-sensitive issues promptly.
Office Administration
Maintain administrative records, trackers, filing systems and supporting documents.
Assist in monitoring office equipment and supplies, and coordinate maintenance or replacement.
Support meeting-room equipment, employee workstations and daily office requirements.
Assist management, HR and other departments with administrative and operational tasks.
Track assignments, deadlines, pending items and follow-up actions.
REQUIREMENTS
Diploma or bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.
Preferably 1–3 years of relevant experience.
Good working knowledge of Windows, Microsoft Office, email configuration, Google Drive, printers, Wi-Fi, networking and basic hardware troubleshooting.
Basic working English, both written and spoken.
Experience in a manufacturing, factory or small-to-medium-sized company is an advantage.
Willing to work on-site and support both office and factory areas.
Physically able to move, install and organize computers and office equipment when required.
WHO WE'RE LOOKING FOR
Proactive and able to follow through without repeated instructions.
Highly organized, structured and attentive to detail.
Able to work effectively both independently and as part of a team.
Trustworthy when handling company systems, credentials, equipment and confidential information.
Patient and service-minded when assisting users.
Hands-on, adaptable and willing to support both technical and administrative work.