IT Officer

Salary: ₱25,000 – ₱30,000 per month

Job Description

We are looking for an IT professional who will be responsible for supporting and maintaining the resort’s IT infrastructure, systems, and security devices.

Key Responsibilities:

• Provide IT support for computer hardware, software, operating systems, peripherals, and other devices.

• Install, configure, maintain, and troubleshoot network cabling, network equipment, and connectivity.

• Manage and maintain reliable Wi-Fi connectivity across all areas of the resort.

• Support and troubleshoot hotel technology systems, including POS systems, electronic door locksets, and other integrated hotel systems.

• Install, configure, monitor, and troubleshoot CCTV camera systems.

• Install, configure, and troubleshoot intercom systems for guest rooms and villas.

• Monitor and maintain network and system security to help protect company data, devices, and hotel systems from unauthorized access.

• Apply cybersecurity practices, including access control, password management, data protection, malware prevention, and identification of potential security threats.

• Perform regular system updates, backups, and basic security checks to maintain reliable and secure IT operations.

• Troubleshoot IT-related concerns and provide technical assistance to employees and resort operations.

• Coordinate with third-party IT service providers and vendors when necessary.

• Ensure that all IT equipment, systems, and security devices are properly maintained and operational.

• Perform other IT-related tasks and duties as assigned by the immediate superior.

Qualifications

• Preferably with work experience in hotel or resort operations.

• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

• Strong knowledge of networking, IT support, hardware, software, and operating systems.

• Experience with CCTV, intercom, Wi-Fi, POS, electronic door lock systems, and other hotel technology is an advantage.

• Knowledge of cybersecurity practices and basic network security.

• Strong troubleshooting and problem-solving skills.

• Cisco Certified CyberOps Professional certification is required.

Job Details

Job Type: Full-time
Work Location: In person
Education: Bachelor's degree preferred
License/Certification: Cisco Certified CyberOps Professional – Required