IT Officer in the Enterprise Solutions Office [Ref. R/236/26]

IT Officer in the Enterprise Solutions Office [Ref. R/236/26]

Duties

Reporting to the delegates of the Director, the appointee will serve as an in-house associate in application and integration development for IT/digital solutions and platforms, supporting large-scale digital transformation and daily operations of the University. Major duties include:

1. Perform software development and maintenance for the human resources information system, student information system, and/or other administrative areas;

2. Develop and integrate AI-enabled application features (such as automated data extraction and predictive analytics) into administrative information systems;

3. Support assigned systems through the prompt resolution of system problems, maintenance of system documentation and training materials;

4. Assist the supervisor in feasibility studies, solution planning, proofs-of-concept for generative AI solutions, automation, and other emerging technologies; and

5. Support any other IT projects and assignments as directed.

Requirements

1. A Bachelor’s degree in Computer Science/Information Technology/Artificial Intelligence, or related disciplines, along with a minimum of 3 years of post-qualification experience in application development;

2. Solid knowledge of and hands-on experience in ANY of the following:

   • Development with SQL, PL/SQL, .NET Core, Java, HTML, CSS, JavaScript, AJAX, Python, jQuery and Bootstrap;

   • Oracle Database;

3. Proficiency in both written and spoken English and Chinese (including Putonghua);

4. A fast learner with a can-do attitude, strong self-motivation, and the ability to work independently; and

5. Knowledge of and experience in ANY of the following would be an advantage:

   • Integrating Large Language Models (LLMs) via APIs, prompt engineering, or Retrieval-Augmented Generation (RAG) pipelines;

   • Integrating intelligent document processing and computer vision technologies (e.g. Azure Document Intelligence and Face API);

   • AI frameworks and tools, or AI-assisted development tools;

   • Ellucian Banner and Exadata;

   • SharePoint Administration;

   • Data Management & Analytics (e.g. Azure Synapse, Power BI, Qlik, Alteryx, Tableau);

   • API management (e.g. Kong, MuleSoft, Dell Boomi);

   • Agile development, DevOps, Docker and Kubernetes.

Candidates with less experience may be considered for appointment as Assistant IT Officer.

Shortlisted candidates will be invited for a written test.

(Those who have responded to the previous advertisement need not re-apply.)

Salary and Conditions of Service

Remuneration package will be highly competitive, commensurate with qualifications and experience. Appointment will be made on a fixed-term contract; fringe benefits include gratuity, leave, medical and dental schemes.

Information and Application

Further information on the posts and the University is available at http://www.cityu.edu.hk, or from the Human Resources Office, City University of Hong Kong, Tat Chee Avenue, Kowloon Tong, Hong Kong [Email : hrojob@cityu.edu.hk/Fax : 2788 1154 or 3442 0311].

To apply, please submit an online application. Review of applications will start from 16 October 2026, and will continue until the post is filled. Only shortlisted applicants will be contacted. The University’s privacy policy is available on the homepage.

City University of Hong Kong is an equal opportunity employer. We are committed to the principle of diversity. Personal data provided by applicants will be used for recruitment and other employment-related purposes.

Best Global Universities Rankings #47 (U.S.News & World Report 2026-2027); World University Rankings #73 (THE 2026); #1 in the World’s Most International Universities (THE 2024, 2025 & 2026); Young University Rankings #4 (THE 2024); Asia University Rankings #14 (THE 2026) and #7 (QS 2026)