IT OFFICER - OPERATION SUPPORT

Job description:

Responsibilities

• Responsible for maintaining and supporting all IT technical aspects at site office.
• Act as Tier 1 IT support and escalate problems to Tier 2 support to resolve the problems together.
• Support the IT infrastructure, including computer hardware, application software and configurations for the group.
• Coordinate and implement IT security policies to protect data, software, and hardware.
• Collaborate with vendors, suppliers and company personnel on IT and related procurement.
• Monitor end-user computing performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• To perform inventory control of IT facilities, record keeping & documentations.
• Perform any duties assigned by the management of Build King Group

Requirements

• Diploma or above in IT / CS or related disciplines
• Minimum 3 years in IT Deskside Support experience.
• Experience in deploying, managing and supporting in MS Windows OS platform, MAC OS platform would be an advantage
• Familiarity with LAN/WAN/VPN architecture and switching.
• Holder of IT Industry certification such as MCSE and CCNA is advantage.
• A good team player, detail-oriented, good problem-solving skills, self-motivated, able to work independently with good communication and interpersonal skills.
• Immediate available is highly preferred.