It Officer/ Sr. Officer

Role & responsibilities

• Co- ordinate with vendors and service provider for renewals & keep entire setup updated.
• Providing support and training to users & junior engineers on software.
• Ensure all IT calls related to computerized systems, network and services are registered in servicedesk tool.
• Ensure to provide support for all inhouse and Third party software & Instruments.
• Communicate with site Heads & other function heads to ensure proper support of IT &new rollout.
• Ownership of administrative rights related to Gxp Computerized
• Ensure all systems/ instruments& equipment are in validate stage.
• Ensure all CSOP and SOP's are followed at Site.
• Maintaining log books & annexure for various software as laid down in respective CSOP's & SOP's.
• Identifying and reporting IT risk to Corporate IT.