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L2 Operations / NOC-style role supporting enterprise IT environment Night shift: Sunday–Wednesday, 8pm–6am (4x10 schedule) Hybrid: 1 week onsite / 1 week remote (after training) First 4 weeks fully onsite for training Heavy focus on incident management, task execution, and change support 90% of work is process-driven and documented Escalation-based model (L2 ? L3 support) Ideal for service desk / IT operations / data center backgrounds Strong emphasis on attention to detail and following proced…