IT Operations Centre Manager 24/7
Posted Updated
Summary
Senior on-shift leader in Asda's 24/7 IT Command Centre in Leeds, accountable for the real-time health of technology services during rotating day/night shifts: leading incident and major-incident response, monitoring and event management, supplier oversight, and change go/no-go decisions. Key tools: ServiceNow ITSM/ITOM, Dynatrace, Splunk, Grafana; ITIL 4 practices.
Job Title IT Operations Centre Manager 24/7 Location Asda House Employment Type Full time Contract Type Permanent Hours per Week 38.5 Salary Competitive Salary plus benefits Category End User Support Closing Date 17 November 2026 We are looking for multiple Service Operations Managers to join us. As the Service Operation Manager, you would be the senior operational leader on shift in the IT Command Centre, accountable for the real-time health, stability and performance of technology services du…