IT Operations / Cloud Support Jr
About the Role
We are looking for a Junior to Semi-Senior IT Operations / Cloud Support professional to join our team and support the day-to-day operation of our internal IT environment.
This is a hands-on, operational role with a strong focus on reliability, organization, and user support. The ideal candidate is proactive, detail-oriented, and eager to continue developing their technical skills in cloud and IT operations.
Responsibilities
Manage user access, including account creation, deactivation, and permissions.
Provide day-to-day IT support to internal teams.
Troubleshoot basic IT and connectivity issues.
Support the administration of internal WiFi and network infrastructure.
Set up and maintain basic cloud services and environments.
Monitor and support simple cloud operations.
Assist with general IT operations and internal technical requests.
Requirements:
Technical education in IT, Networking, Systems, or a related field
Approximately 0–2 years of professional experience in IT support, Service Desk, Systems Administration, Cloud Support, or a related area.
Basic understanding of:
User accounts and permissions
Networking fundamentals
Cloud services and environments
General IT operations
Basic knowledge or training in at least one cloud platform such as AWS, Google Cloud, or Microsoft Azure.
Strong sense of responsibility and reliability.
Proactive and organized approach to work.
Attention to detail and willingness to learn.
Good communication skills and a strong cultural fit.
Nice to Have
Experience with WiFi or internal network administration.
Hands-on experience with AWS, Google Cloud, or Microsoft Azure.
Previous experience in a Service Desk, SysAdmin, SRE, or Cloud Operations environment.
Intermediate or advanced English.