IT Operations & DevOps Support Engineer
Summary
Second-line IT and DevOps engineer maintaining PlayStation’s infrastructure, resolving incidents, improving monitoring, and hardening systems against vulnerabilities.
Sony Playstation is seeking an IT Support Engineer to join a shared operations function, spanning IT and DevOps teams. This hands-on, second-line role focuses on troubleshooting, infrastructure operations, monitoring, vulnerability remediation, and service improvement.
The role involves ownership of repeatable technical tasks, improving runbooks and documentation, and collaborating with senior engineers and support teams to resolve issues efficiently.