IT Operations Engineer

Keep the business moving - and make IT smarter with AI If you like the idea that your work directly powers the company, you'll fit right in. Our 1,100+ endpoints (95% Mac), on-prem servers, and state-of-the-art network across 4 continents rely on IT to stay fast, secure, and future-ready. IT here isn't an afterthought — it's a front-row seat. You'll get room to explore automation, AI-enabled workflows, SaaS tools, new hardware, and whatever's next. The IT Operations team is part of our larger Security team, so you'll work closely with security-minded people and help build systems that are secure by design — while learning a ton along the way. And if you're thinking long-term, we offer ample career opportunities. Whether you want to grow deeper into IT Ops, Security Engineering, Cloud, Automation, Networking, or Architecture, there's space to develop and move. What You'll Do Automate everything. Spot repetitive work and turn it into automation + AI-driven workflows that make support and operations faster and smoother. Keep our infrastructure healthy. Configure, monitor, and maintain systems to ensure they remain secure, stable, and scalable. Own reliable connectivity. Help keep our global offices connected with dependable LAN/WiFi/VPN and site-to-site networking. Manage endpoints at scale. Use MDM to deploy software, enforce configurations, and keep devices compliant across global offices. Set people up for day one. Support onboarding by preparing equipment, access, and, when needed, training so new hires can hit the ground running. Support people locally and globally. Provide hands-on IT support for colleagues in the Asuncion office while also helping Deriv teams around the world with day-to-day technical issues, onboarding, access, devices, connectivity, and troubleshooting. Collaborate globally. Work with your team, other departments, and vendors to solve day-to-day technical issues across time zones. Who You Are