IT Operations Engineer (Okta)
Posted Updated
Description
IT Operations Engineer (Okta)
Full Time Employee
Job Summary
5+ years of overall IT Operations or Systems Administration experience, with at least 2+ years of hands-on production administration in Okta.
Job Description
About Us
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
About the Role We are seeking a Senior IT Systems Engineer (Okta) to serve as the technical owner of IT operations, identity management, and endpoint security for high-growth, venture-backed technology clients.
In this role, you will own the IT environment end to end. You will be responsible for identity architecture, SaaS administration, endpoint compliance, and direct day-to-day user support. What ties this role together is automation: you are someone who looks at repeated, manual tasks and builds the workflow, script, or policy that eliminates them.
Key Responsibilities1. Identity & Access Management (IAM)
Must be willing to work Mon-Fri (10pm-7am Manila Time)
Must be comfortable working homebased
Must have reliable internet connection at home
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
About Us
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
About the Role We are seeking a Senior IT Systems Engineer (Okta) to serve as the technical owner of IT operations, identity management, and endpoint security for high-growth, venture-backed technology clients.
In this role, you will own the IT environment end to end. You will be responsible for identity architecture, SaaS administration, endpoint compliance, and direct day-to-day user support. What ties this role together is automation: you are someone who looks at repeated, manual tasks and builds the workflow, script, or policy that eliminates them.
Key Responsibilities1. Identity & Access Management (IAM)
- Architect, configure, and maintain production Okta environments.
- Integrate HRIS platforms (e.g., Rippling, HiBob, BambooHR, Gusto) as the authoritative source of truth for provisioning.
- Build custom single sign-on (SSO) integrations via SAML and OIDC, and configure SCIM provisioning for enterprise SaaS applications.
- Implement role-based access control (RBAC), birthright access rules, and robust MFA/authentication policies.
- Build and maintain end-to-end Joiner, Mover, and Leaver (JML) processes using Okta Workflows and third-party APIs.
- Automate cross-platform operational tasks including device enrollment triggers, license reclamation, and access review reporting.
- Develop custom scripts using Python, PowerShell, or Bash against REST APIs when native workflow connectors do not suffice.
- Manage and secure a fleet of macOS devices using modern MDM platforms (Kandji, Jamf, or Intune)—handling configuration baselines, zero-touch enrollment, and patch management.
- Deploy and administer modern EDR tooling (CrowdStrike Falcon): manage sensor rollout, prevention policies, host grouping, and exclusion management for engineering environments.
- Administer secure enterprise browser environments (e.g., Island Enterprise Browser or Chrome Enterprise) and associated data-loss prevention policies.
- Assist in incident mitigation by isolating endpoints and rapidly revoking compromised credentials.
- Act as the primary, hands-on point of contact for day-to-day IT support across Slack and ticket queues (access requests, MFA resets, troubleshooting).
- Facilitate white-glove, day-one onboarding calls with new team members.
- Support audit readiness (SOC 2, ISO 27001) by pulling access reviews, verifying offboarding logs, and ensuring endpoint compliance.
- 5+ years of overall IT Operations or Systems Administration experience, with at least 2+ years of hands-on production administration in Okta.
- Demonstrated experience building SAML, OIDC, and SCIM integrations from scratch (not just assigning pre-configured apps).
- Proven automation capability: Hands-on experience with Okta Workflows (or equivalent low-code automation tools) and practical scripting skills (Python, PowerShell, or Bash) utilizing REST APIs.
- macOS Fleet Management expertise: Real-world administration with Kandji, Jamf, or Intune.
- EDR deployment experience: Familiarity with deploying and tuning endpoint security platforms like CrowdStrike Falcon.
- Strong communication skills: Fluent spoken and written English, comfortable leading 1-on-1 onboarding calls and writing concise incident notes.
- Autonomy: Ability to manage workload independently, make sensible operational decisions, and maintain clear ticket status tracking (Linear / Jira).
- Experience working within an MSP, BPO, or multi-client IT environment.
- Relevant certifications: Okta Certified Administrator/Consultant, Jamf/Kandji certifications, or CrowdStrike CCFA.
- Experience with Infrastructure as Code for identity (Okta Terraform or Pulumi provider).
- Familiarity with secure enterprise browsers (Island, Talon, Chrome Enterprise).
- Practical exposure to IT control evidence gathering for SOC 2 or ISO 27001 frameworks.
Must be willing to work Mon-Fri (10pm-7am Manila Time)
Must be comfortable working homebased
Must have reliable internet connection at home
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.