IT Operations Management Specialist

We are seeking an experienced IT Operations Management Specialist to join our team in Karnataka. The ideal candidate will have a strong background in IT operations management, with a focus on ITOM (IT Operations Management) and proficiency in Angular and ServiceNow. This role is critical in ensuring the smooth operation of our IT services and infrastructure, contributing to the overall efficiency and effectiveness of our IT department. Key Responsibilities: - Oversee and manage IT operations, ensuring alignment with business objectives and service level agreements. - Implement and maintain ITOM solutions to enhance operational efficiency and service delivery. - Collaborate with cross-functional teams to integrate ITOM practices into existing workflows and processes. - Utilize Angular for developing user interfaces and enhancing user experience in IT service management applications. - Leverage ServiceNow for incident management, problem management, and change management processes. - Monitor and report on IT operations performance metrics, identifying areas for improvement. - Provide training and support to team members on ITOM tools and best practices. Required Skills: - Strong knowledge of IT Operations Management principles and practices. - Proficiency in Angular for front-end development. - Experience with ServiceNow and its various modules. - Familiarity with ITOM tools and methodologies. - Excellent problem-solving skills and the ability to work under pressure. - Strong communication and collaboration skills to work effectively with diverse teams. If you are passionate about IT operations and have the required skills and experience, we encourage you to apply for this exciting opportunity to make a significant impact in our organization.