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D-ploy

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IT/OT Support Specialist (Onsite, Târgu Mureș, Romanian/English, Field Service)

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D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Responsibilities

  • Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
  • Local hands-and-feet support for global IT teams
  • Troubleshooting automation and production systems (PLC, SCADA, OT networks)
  • Support for software upgrades, patching, and backups in lab/OT environments
  • Incident, problem, and change management (ITIL-based)
  • Compliance with CSV, GxP, and data integrity procedures
  • Participation in disaster recovery and business continuity planning

Requirements

  • Bachelor's in IT, Engineering, or related field
  • 5+ years of IT/OT support experience in regulated environments
  • Experience with industrial IT systems, SCADA/PLC, and lab software
  • Networking knowledge (VLAN, Firewall, Routing)
  • ITIL process knowledge; ServiceNow/Remedy ticketing
  • Database Troubleshooting Experience MSSQL
  • Available for onsite support and 24/7 on-call rotation
  • Fluency in Romanian and English (both written and spoken) is essential.
  • Candidate must declare Criminal Record no older than 3 months.

Benefits

  • Broad range of activities, tasks, and projects
  • Flexible working conditions
  • Vouchers (B-day voucher, wedding, and new born surprise)
  • Fishing for Friends program – our referral program
  • Refreshments in the D-ploy office
  • Further development and professional advancement
  • Friendly and international working environment
  • Company-sponsored events

Is IT in your DNA?

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What this application asks

workable

First name, Last name, Email, Address, Phone, Resume, Summary, Experience, Education, Cover letter, Date of Birth (DD/MM/YYYY), Nationality, Citizenship, Language skills & ability level, Do you have a residence permit (in the country you are applying to), Are you eligible to work in the country of application (valid until), Do you have a valid freelance registration/business license?, Your current or last job role, Your current or last employer, Reason for leaving, Please indicate contact details of at least two valid available persons for reference (manager, supervisor or customer)* *** Please be aware that we WILL proactively contact these references as the process develops. If this is a problem, or a concern please make this clear to us***, Expected hourly rate or salary (please specify the currency), Notice period, Desired future roles, Willingness to travel (yes/no/to what extent)

  • My application is voluntary. I consent I have provided the information of this application to be used for processing for potential employment. The authorization given by completing this form entitles D-ploy Group and it`s entities within and outside of the EU / EEA, to store and process my data, limited to Business Use and under observation of any local legislative regulation on Data Privacy. * yes / no
  • I understand that part of the evaluation process is a background check which may contain, but is not limited to references, screening or criminal record. * yes / no

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