IT Procurements and Contracts Manager (Austin)

THIS POSTING IS FOR EXISTING TWC EMPLOYEES ONLY

WHO WE ARE\:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based at 1411 Brazos Street, Austin in the Information Technology Division.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE\:
Seeking a strategic IT Procurements & Contracts Manager to lead a team and oversee a portfolio of highly complex technology contracts and procurements. The ideal candidate is a leader capable of managing both people and processes in a dynamic environment. You possess the ability to mentor staff, drive operational excellence, and serve as a key liaison between IT, Purchasing and Contract Services and Office of General Counsel, as well as internal and external business customers. You are a professional communicator who balances technical requirements with business objectives to ensure the successful delivery of IT solutions.

WHAT YOU WILL DO\:
The IT Procurements & Contracts Manager is selected by and accountable to the IT Acquisitions Director with the approval of the Deputy Chief Information Officer, Infrastructure Services and Chief Information Officer. Performs highly advanced (senior-level) managerial work administering the daily operations and activities of the IT Contracts team. Work involves establishing goals and objectives; developing guidelines, procedures, and policies, developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; developing and evaluating budget requests; and monitoring budget expenditures. Supervises the work of others. Work is performed under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Key Responsibilities Include\:
-Directing the development and procurement strategy for a broad range of technology-related goods and services, including Major Information Resources Projects (MIRP).
-Managing the full lifecycle of technology contracts (initiation through close-out). You will ensure your team maintains rigorous standards for deliverables, performance, and Service Level Agreements (SLAs).
-Driving the implementation of new technology solutions by coordinating with internal Project Managers, stakeholders, and external vendors. You will exercise high-level independent judgment to mitigate risks and ensure high-quality outcomes across the entire IT contract portfolio.

YOU WILL BE TRUSTED TO\:
Team Leadership & Development\:
-Lead a team of contract professionals, providing guidance on complex procurement matters, conducting performance evaluations, and fostering professional growth.
-Manage workload distribution across the team to ensure all IT solicitations and contracts are handled efficiently and meet agency deadlines.
-Identify and implement continuous improvements to contract management workflows, templates, and best practices.
Contract Development Oversight\:
-Oversee advanced contract development within the IT division, ensuring the team effectively utilizes Department of Information Resources (DIR) Cooperative Contracts, Shared Technology Services (STS), Telecom Programs, and Open Market procurements.
-Review and approve comprehensive solicitation documents (Invitation for Bids, Request for Offers, Statements of Work), ensuring they contain robust business, technical, reporting, and performance requirements.
-Lead or provide oversight during the evaluation and negotiation of technology contracts.
-Ensure all team activities remain in strict compliance with Federal, State, and agency laws, including specific DIR Framework Acquisition Plan requirements for MIRPs.
Contract Management & Performance\:
-Monitor the performance of the IT contract portfolio, serving as the primary escalation point for vendor non-compliance or performance issues.
-Oversee the review and approval process for Deliverable Expectations Documents (DED) and ensure acceptance criteria are met before final sign-off.
-Oversee contract-related budgets; ensure the team is accurately validating invoices, tracking spend against projections, and maintaining fiscal responsibility.
-Direct the review and approval of contract amendments, ensuring they align with established guidelines and IT strategy.
Stakeholder Collaboration\:
-Act as a high-level liaison between IT and Program Areas to align procurement and contract management efforts with agency-wide business goals.
-Collaborate with the Purchasing Services department and General Counsel to streamline the solicitation schedule and resolve complex legal or contractual hurdles.
-Maintain strategic relationships with DIR and other state entities to ensure IT operations remain compliant with state statutes and agency procedures.
-Provide executive-level reports on contract status, vendor performance, and procurement timelines to IT Leadership.

REQUIRED\:
Formal Certified Texas Contract Manager (CTCM) certification and Certified Texas Contract Developer (CTCD) certification or must obtain CTCM certification withing six months of employment and CTCD certification within one (1) year of employment and maintain both certifications throughout employment.

YOU QUALIFY WITH\:
-Six years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, two years of which must have been in an administrative management or supervisory capacity.
-Relevant academic credits may be applied toward experience qualifications for this position.
- One year of full-time in-service TWC experience classified as a Manager IV with regular status will satisfy the minimum qualifications.

YOU ARE A GREAT FIT WITH\:
-Six years of experience managing large-scale, high-risk, and high-visibility procurements and contracts, including 3–5 years in a leadership or supervisory capacity within a local, state, or federal government environment.
- Four years of experience managing technology procurements and contracts within a local, state, or federal government environment.
-Expert-level knowledge of local, state, and federal procurement rules and regulations. Deep familiarity with the Texas Procurement and Contract Management Guide, with the ability to interpret and apply these standards to ensure organizational compliance.
-Proven experience establishing and overseeing contract monitoring frameworks to ensure vendor adherence to goods, services, deliverables, performance standards, and SLAs across a broad portfolio.
-Demonstrated experience leading the development of complex technology solicitation documents. Ability to provide strategic direction and quality assurance for the documentation of business, technical, cybersecurity, and performance requirements.
-Advanced skills in negotiations and conflict resolution. Proven ability to facilitate consensus among diverse stakeholders and secure favorable terms for the agency.
-Experience managing or overseeing contracts involving Seat Management, Data Center Services (DCS), and Shared Technology Services (STS).
-Expert knowledge of the Comptroller of Public Accounts and DIR procurement processes, including a sophisticated understanding of DIR exemption requirements and state-mandated reporting.
-Ability to work with high autonomy, making critical decisions under pressure while ensuring work efforts are coordinated across the IT division and the broader agency.
-Proven ability to manage multiple high-priority projects simultaneously, meeting strict deadlines through effective resource allocation and team management.
-Ability to analyze complex contractual and financial information to develop strategic plans that address systemic issues or improve IT operations.
-Demonstrated success in leading, mentoring, and developing professional staff. Experience building and maintaining cooperative, cross-functional relationships with internal and external stakeholders.
-Exceptional leadership and communication skills, with the ability to present complex contract information to executive leadership and external partners.
-Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and specialized project management tools such as Microsoft Project, Project Web Access, and SharePoint to track team performance and contract milestones.
-Ability to maintain a reliable schedule and provide leadership outside of normal business hours when necessary to ensure the continuity of urgent IT operations or meet critical deadlines.

YOU GAIN\:
-A Family Friendly Certified Workplace
-Work on impactful projects that improve services for Texans
-Competitive starting salary\: $8,500.00 - $10,000.00/month
-Defined Retirement Benefit Plan
-Optional 401(k) and 457 accounts
-Medical Insurance
-Paid time off, including time for vacation, sick and family care leave
-Additional benefits for active employees can be found at https\://www.ers.texas.gov/Active-Employees/Health-Benefits

VETERANS\:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser\: https\://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

HOW TO APPLY\:
To be considered, please complete an Application for Employment and apply on Taleo. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.