IT Program Manager - Revenue Cycle Management
Summary
Leads a program of interdependent IT projects for revenue cycle management at Henry Ford Health, acting as the single point of accountability across the full project lifecycle — managing scope, quality, time, cost, and resources. Requires 10 years of project management experience and PMI or ITIL certification within six months of hire.
General Summary:
Working under general direction, responsible for the management of a program of multiple interdependent projects and provides a single point of accountability for that program. Oversees all aspects of assigned programs throughout project lifecycles to ensure completion within the defined scope, quality, time, and cost constraints. Ensures accurate allocations of resources throughout the program. Leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful programs.
Education & Experience Required:
- Bachelor's degree in business administration, information technology, engineering or related field. Master's degree preferred.
- Ten (10) years of project management experience. Seven (7) years project management experience in a Healthcare setting preferred.
- Experience working with a project management methodology.
- Experience working with delivery assurance principles and appropriate procedures relevant to area.
- Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases.
- Experience in IT system implementations and/or system maintenance activities.
- Excellent communication (written and oral) and interpersonal skills.
- Ability to be flexible and work analytically in a problem-solving environment.
- Excellent organizational, multi-tasking, and time-management skills.
Certifications Required:
- PMI certification or ITL Intermediate Certified required within six (6) months of hire.