IT Program & Project Manager
Summary
The IT Program & Project Manager leads complex technology initiatives and programs, coordinating cross-functional teams, vendors, and stakeholders to ensure successful delivery using agile and waterfall methodologies. The role requires extensive experience in project governance, financial management, and strategic planning within an IT environment.
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
About the Role
The IT Program & Project Manager is responsible for leading the successful delivery of complex technology initiatives across the organization. This role operates at both the program and project level, managing individual IT projects as well as programs consisting of multiple related projects that collectively deliver a broader business or technology outcome.The IT Program & Project Manager partners closely with business leaders, IT leaders, product teams, technology teams, vendors, and other stakeholders to establish clear objectives, develop integrated delivery plans, manage dependencies and resources, identify and mitigate risks, and ensure initiatives are delivered on time, within budget, and in alignment with organizational priorities.
This role requires strong delivery leadership, business acumen, organizational skills, and the ability to operate effectively in a hybrid project delivery environment, including traditional, agile, and hybrid methodologies
Program Management
Lead and manage IT programs comprised of multiple related projects, workstreams, or initiatives that collectively support a strategic business or technology objective.
Establish program objectives, scope, governance, milestones, success measures, and integrated delivery plans.
Coordinate and manage dependencies, sequencing, critical path activities, and cross-project impacts.
Establish program governance, including steering committees, status reporting, decision-making forums, and escalation processes.
Provide integrated visibility into program-level scope, schedule, financials, resources, risks, issues, dependencies, and decisions.
Identify and proactively manage risks and issues that span multiple projects or functional areas.
Coordinate project and workstream leaders to ensure alignment to overall program objectives.
Facilitate executive-level communication and provide concise reporting on program health, progress, risks, and required decisions.
Ensure program outcomes and benefits remain aligned with business objectives and organizational priorities.
Lead program-level change management and organizational readiness activities in partnership with business and IT stakeholders.
Project Management
Lead end-to-end delivery of individual IT projects from initiation through implementation and closeout.
Develop and maintain project charters, scope, schedules, milestones, budgets, resource plans, communication plans, and delivery plans.
Establish clear roles, responsibilities, deliverables, and accountability across project teams.
Facilitate project planning, execution, status meetings, decision-making, and issue resolution.
Manage project scope and changes through appropriate governance and change control processes.
Proactively identify, assess, and mitigate project risks and issues.
Manage project dependencies across IT teams, business functions, vendors, and other initiatives.
Track project financials, including budgets, forecasts, actuals, and variances.
Coordinate testing, implementation, deployment, transition to operations, and project closure activities.
Ensure appropriate project documentation and lessons learned are captured.
Business & IT Partnership
Serve as a trusted delivery partner to business sponsors and IT leaders.
Translate business objectives into clear technology delivery requirements, outcomes, and plans.
Facilitate collaboration between business stakeholders and technical teams.
Ensure business-owned activities, decisions, dependencies, and deliverables are incorporated into integrated delivery plans.
Effectively communicate complex technology issues and delivery impacts to both technical and non-technical audiences.
Challenge assumptions, identify gaps, and drive timely decisions when delivery is at risk.
Delivery Leadership & Governance
Establish an appropriate delivery approach based on the complexity, size, risk, and characteristics of each initiative.
Apply agile, waterfall, or hybrid delivery practices as appropriate.
Establish and maintain effective project and program governance.
Monitor delivery performance and proactively escalate issues requiring leadership intervention.
Ensure initiatives follow established IT portfolio, project management, architecture, security, financial, and change management processes.
Promote consistent project and program management practices across the IT organization.
Contribute to continuous improvement of IT delivery methodologies, tools, processes, and standards.
Resource & Vendor Management
Develop resource plans and coordinate allocation of IT and business resources across projects and programs.
Identify resource constraints and escalate capacity or capability concerns.
Coordinate internal teams, contractors, consultants, and third-party vendors.
Manage vendor deliverables, milestones, dependencies, risks, and issues in partnership with IT Vendor Management and procurement teams.
Ensure vendor commitments are aligned with overall project and program objectives.
Required Qualifications
Bachelor’s degree in Information Technology, Business, Project Management, or related field, or equivalent experience and 10+ years of experience managing IT projects, with increasing responsibility and complexity.
Preferred Qualifications
Demonstrated experience managing programs consisting of multiple related IT projects or workstreams.
Strong understanding of project and program management principles, methodologies, and governance.
Experience working in hybrid delivery environments, including agile and traditional project management approaches.
Demonstrated ability to manage complex cross-functional initiatives involving business and technology stakeholders.
Strong experience with project planning, risk and issue management, financial management, resource planning, and executive reporting.
Excellent communication, facilitation, negotiation, and stakeholder management skills.
Demonstrated ability to influence without direct authority and drive accountability across organizational boundaries.
Strong problem-solving and decision-making skills.
PMP, PgMP, or comparable project/program management certification.
Agile/Scrum certification or experience working with agile delivery teams.
Experience with enterprise technology implementations, business process transformation, or large-scale organizational change.
Experience managing third-party technology vendors and implementation partners.
Experience with portfolio management, strategic planning, or enterprise IT governance.
Experience with tools such as ServiceNow, Jira, Azure DevOps, Smartsheet, or comparable project/portfolio management platforms.
Core Competencies
Program & Project Leadership
Ability to lead both individual projects and complex programs with multiple interconnected workstreams.
Strategic Thinking
Understands the relationship between technology initiatives, business strategy, organizational priorities, and desired outcomes.
Execution & Accountability
Creates clarity, establishes accountability, and drives teams toward successful delivery.
Risk & Issue Management
Anticipates challenges, identifies emerging risks, and takes decisive action to keep initiatives on track.
Stakeholder Management
Builds effective relationships with executives, business leaders, IT teams, vendors, and project stakeholders.
Communication
Clearly communicates status, risks, issues, decisions, and recommendations to audiences ranging from project teams to executive leadership.
Influence & Collaboration
Effectively leads through influence across teams and functions without relying on direct authority.
Financial & Resource Management
Understands and manages budgets, forecasts, resource capacity, and delivery constraints.
Adaptability
Selects and adapts delivery approaches based on the needs, complexity, risk, and maturity of each initiative.
What Success Looks Like
Success in this role means that IT initiatives are well planned, well governed, proactively managed, and successfully delivered. The IT Program & Project Manager creates transparency across business and IT, identifies problems before they become major issues, drives timely decisions, manages dependencies across teams, and keeps stakeholders focused on outcomes rather than simply activities.
The role is expected to be equally comfortable leading a $500K individual technology project or coordinating a multi-project program with multiple workstreams, teams, vendors, and executive stakeholders.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
MiniMed offers a competitive salary and flexible benefits package
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
Salary ranges for U.S (excl. PR) locations (USD):$136,000.00 - $230,000.00
At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.
For further details about our comprehensive benefits, we encourage you to visit the link below.
MiniMed Benefits Overview
About MiniMed
MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.
Learn more about our business, and our mission here.
It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.