IT Project Coordinator

Responsibilities:

• Manage projects, establish productive, professional and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various departments within the organisation, including support, service, technology and manage resources, in order to ensure seamless functioning of the client accounts.
• Responsible for client receivables; planning and execution of monthly retention.
• Document all requests and comments made by clients to ensure timely feedback and follow-up actions on client escalations/queries.
• Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
• Achieves strategic customer objectives and account plans defined by company management.
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
• Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer expectations, and assess customer needs on an ongoing basis.

Requirements:

• Exposure to US/International Client (Preferred).
• Prior Experience in IT Projects Handling /, Project Coordinator / Project Manager roles.
• Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.
• Candidates with IT Project Management, Wordpress, PHP, and technical skills are preferred.
• Preferred Location: Noida.
• Good relationship-building skills (internal, external, and cross-cultural).
• Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint.