IT Project Coordinator
Summary
Coordinates IT project delivery for a cloud/IT infrastructure provider — liaising with clients, government agencies, vendors, and internal PM/Sales/Technical teams; tracking timelines, billing, contracts, renewals, and bids. Tools include Odoo CRM, Microsoft Office, and AI-assisted workflows.
About the role
This is a Project Coordinator role supporting project delivery through coordination with external clients, government agencies, business partners, and internal teams across PM, Sales, Presales, Operations, and Technical functions.
Key responsibilities
Coordinate with external clients, government agencies, and business partners (vendors) to support project completion according to plan
Coordinate internally between PM, Sales, Presales, Operations, and Technical teams to ensure smooth operations
Develop and track project timelines, milestones, and action items for each project
Schedule meetings and prepare comprehensive meeting minutes
Monitor project issues, risks, and obstacles, and communicate with relevant parties to identify solutions
Oversee work delivery, inspection, and acceptance with clients
Coordinate billing, documentation, and payment tracking according to project terms
Monitor service renewals and track expiring contracts
Track new projects, annual budgets, and client requirements to identify opportunities for additional service offerings
Record and update customer data, business opportunities, and account progress in the CRM system (Odoo)
Support bidding and proposal coordination activities
Support procurement documentation for private and government sectors, including TOR, Proposal, RFI, RFP, and RFQ
Gather and understand customer requirements from TOR or clients and communicate to relevant teams
Collect information and documents from relevant departments such as sales, technical team, legal, and finance, and verify document completeness before submitting proposals or participating in bidding
About you
Bachelor's degree in Business Administration, Information Technology, Project Management, or related field
At least 2 years of experience as a Project Coordinator or Account Executive
Basic understanding of Information Technology (IT) and ability to coordinate with technical teams
Detail-oriented with high sense of responsibility
Strong skills in planning, task tracking, prioritization, and problem-solving
Good communication and coordination skills; able to work efficiently with multiple departments
Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Skills in using AI to improve efficiency and save time, including ability to verify work and continuous learning
Knowledge of government procurement processes (e-GP)
Experience with government projects and/or Cloud and IT Infrastructure business projects is highly valued